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What's New for CI360 in May 2025
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SAS Customer Intelligence 360 releases operate on a continuous delivery model that allows for a more scalable, phased approach to feature deployment. Accordingly, these release notes are updated several times a month. Check them regularly.

 

Unless otherwise specified, the features listed below are General Availability. Features that are released as Limited Availability and Release Preview are indicated. For more information about release levels, see Phased Releases for SAS Customer Intelligence 360.

 

Access to the features listed here depends on your role, license, and the release phase. Contact your SAS representative if you have questions about a feature’s availability. For a full list of new features in SAS Customer Intelligence 360, see What's New.

 

The May 2025 release of SAS Customer Intelligence 360 includes the following new features and enhancements.

 

May 7

 

  • Activities Renamed to Real-time Journeys: The activities rebrand to real-time journeys is now available in the production tenant for all customers.

  • New Scheduled Journeys: Scheduled journeys are now available in the production tenant for all customers.

    Get started with scheduled journeys by selecting Journeys > Scheduled from the navigation bar. For more information, see About Scheduled Journeys in SAS Customer Intelligence 360: User’s Guide.

  • Bulk Custom Task Integration with Scheduled Journeys: The ability to add a bulk custom task in a scheduled journey is now available in the production tenant for all customers. For more information, see Create a Bulk Custom Task in SAS Customer Intelligence 360: User’s Guide.

  • Email Task Integration with Scheduled Journeys: The ability to add an email task in a scheduled journey is now available in the production tenant for all customers. For more information, see Create an Email for Scheduled Journeys in SAS Customer Intelligence 360: User’s Guide.

  • Navigation: The updated left navigation is now available in the production tenant for all customers.

  • General Settings for Number Formats: The updates to the Number Formats page in General Settings is now available in the production tenant for all customers.

    Note:
    . Previously, this page was named Formats Settings in the Data Processing section.

  • General Settings for Roles and Groups: The updates to the user experience in General Settings for Roles and Groups is now available in the production tenant for all customers.

  • General Settings User Experience: The user interface updates to General Settings are now available in the production tenant for all customers.

    These pages are updated:

    • API Credentials
    • Customer State Management
    • Event Tracking
    • Search Tags

 

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