What's New for CI360 in February 2024
SAS Customer Intelligence 360 releases operate on a continuous delivery model that allows for a more scalable, phased approach to feature deployment. Accordingly, these release notes are updated several times a month. Check them regularly.
Unless otherwise specified, the features listed below are General Availability. Features that are released as Limited Availability and Release Preview are indicated. For more information about release levels, see Phased Releases for SAS Customer Intelligence 360. Contact your SAS representative if you have questions about a feature’s availability. For a full list of new features in SAS Customer Intelligence 360, see What's New.
For a review of the features that were released in February, see the Customer Guide for March 2024.
The February 2024 release of SAS Customer Intelligence 360 includes the following new features and enhancements.
Features released on February 28:
- Email A/B Test Updates: Updates to A/B subject line testing are available for bulk email tasks. You can now view the recommended sample size for your test and customize the test settings to change the sample size. You can customize the test duration, baseline conversion rate, confidence interval and threshold, lift, and minimum detectable difference values for each task. You can also restore the confidence interval and threshold, lift, and minimum detectable difference to the application defaults defined in the General Settings>Test page.
In addition, the Insights>A/B Test Performance page contains more metrics to help you track the performance of the test.
(SAS 360 Engage: Email) - Email Subject Line Testing: Subject line testing for bulk emails is now available in the production tenant for all customers. you can use A/B testing to compare the performance of two subject lines. The A/B test results can improve the success of your email campaigns by providing you with insight on how your subject lines impact conversions.
For more information, see Test Email Subject Lines in SAS Customer Intelligence 360: User’s Guide.
(SAS 360 Engage: Email) - Update to Global Insights User Interface: The updates to the user interface for the Insights tab in the navigation bar is now available in the production tenant for all customers. The user interface has been updated to improve the user experience. The functionality remains the same. You might notice minor UI modifications.
(SAS 360 Discover, SAS 360 Engage, SAS 360 Plan) - Activity Map Improvements: Improvements to activity maps are now available in the production tenant for all customers.
(SAS 360 Engage: Digital, SAS 360 Engage: Direct) - Audit Records for Mobile Applications: Audit records that are related to changes in credentials for mobile applications are now available in the production tenant for all customers. These records can be downloaded from the Marketing Administration API. These actions are part of the Security category.
A complete list of available actions is maintained in a Microsoft Excel spreadsheet. The audit actions are listed by category, and each category is stored on different tabs. Download the following .zip file to view the spreadsheet: ci360-audit-records-actions.zip.
For more information, see Auditing User Activity in SAS Customer Intelligence 360 in SAS Customer Intelligence 360: Administration Guide.
(SAS 360 Engage: Digital) - Select Inbound or Outbound Connector Type: The ability to select the connector type as inbound or outbound is now available in the production tenant for all customers.
(SAS 360 Discover, SAS 360 Engage, SAS 360 Plan) - Bulk Custom Task Types: The ability to create a custom task type and a task instance for sending bulk customer data is now available in the production tenant for all customers.
(SAS 360 Engage: Direct, SAS 360 Engage: Digital)
Features released on February 21:
- Update to Global Insights User Interface (Release Preview): The user interface for the Insights tab in the navigation bar has been updated to improve the user experience. The functionality remains the same. You might notice minor UI modifications.
(SAS 360 Discover, SAS 360 Engage, SAS 360 Plan) - Select Inbound or Outbound Connector Type (Release Preview): When configuring a custom connector, an administrator can now select the connector type as inbound or outbound.
For more information, see About Connection Types in SAS Customer Intelligence 360: Administration Guide.
(SAS 360 Discover, SAS 360 Engage, SAS 360 Plan) - Activity Map Improvements (Release Preview): Merge tags can now use the event attributes from the trigger event in an activity map. You no longer need to add the same trigger event on the Targeting tab of a task and in the activity map that contains the task.
(SAS 360 Engage: Digital, SAS 360 Engage: Direct) - Audit Records for Mobile Applications (Release Preview): Audit records that are related to changes in credentials for mobile applications are now available from the Marketing Administration API. These actions are part of the Security category.
A complete list of available actions is maintained in a Microsoft Excel spreadsheet. The audit actions are listed by category, and each category is stored on different tabs. Download the following .zip file to view the spreadsheet: ci360-audit-records-actions.zip.
For more information, see Auditing User Activity in SAS Customer Intelligence 360 in SAS Customer Intelligence 360: Administration Guide.
(SAS 360 Engage: Digital)
Features released on February 7:
- Bulk Custom Task Types (Release Preview): With the release of bulk custom task types, you can create a custom task instance for sending bulk data. A custom task type that is associated with a custom connector provides more flexibility and enables effective integrations with third-party applications.
For more information, see Create a Custom Task Type in SAS Customer Intelligence 360: Administration Guide.
(SAS 360 Engage: Direct, SAS 360 Engage: Digital) - Audit Records for Audiences: Audit records that are related to audiences are now available in the production tenant for all customers. These records can be downloaded with the Marketing Administration API. These actions are part of the Security category.
A complete list of actions is maintained in a Microsoft Excel spreadsheet. The audit actions are listed by category, and each category is stored on different tabs. Download the following .zip file to view the spreadsheet: ci360-audit-records-actions.zip.
For more information, see Auditing User Activity in SAS Customer Intelligence 360 in SAS Customer Intelligence 360: Administration Guide.
(SAS 360 Audiences) - Customize A/B Test Settings for Tasks: For web A/B tasks, web MVT tasks, and mobile A/B tasks you can now specify test settings for each task in the production tenant. You can customize values for Confidence interval and threshold, Lift, and Minimum detectable difference without changing the application defaults that are specified in General Settings > Test. You can also restore the settings to the application defaults defined in the General Settings > Test page.
(SAS 360 Engage: Digital)
Features released on February 1:
- iOS SDK Update: SAS Customer Intelligence 360 Mobile SDK change log for iOS updated.
See Change Log for the SAS Customer Intelligence 360 Mobile SDK for iOS.
(SAS 360 Engage: Digital) - Android SDK Update: SAS Customer Intelligence 360 Mobile SDK change log for Android updated.
See Change Log for the SAS Customer Intelligence 360 Mobile SDK for Android.
(SAS 360 Engage: Digital)
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