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What's New for CI360 in October 2024
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SAS Customer Intelligence 360 releases operate on a continuous delivery model that allows for a more scalable, phased approach to feature deployment. Accordingly, these release notes are updated several times a month. Check them regularly.

 

Unless otherwise specified, the features listed below are General Availability. Features that are released as Limited Availability and Release Preview are indicated. For more information about release levels, see Phased Releases for SAS Customer Intelligence 360.

 

Access to the features listed here depends on your role, license, and the release phase. Contact your SAS representative if you have questions about a feature’s availability. For a full list of new features in SAS Customer Intelligence 360, see What's New.

 

For a review of the features that were released in October 2024, see the Customer Guide for November 2024.

 

The October 2024 release of SAS Customer Intelligence 360 includes the following new features and enhancements.

 

Feature released on October 30:

 

  • SAS 360 Direct Audiences (Limited Release): Create and manage audience connections and audience sources in General Settings that use data from SAS 360 Direct segments.

    Use data from a segment to create an audience, or group of people, to use for task targeting and personalization. The data that you include in an audience is available for a period of time that you specify.

 

Feature released on October 16:

 

  • Enhanced Authorization for Bulk and Triggered Custom Connector IntegrationsThe ability to configure OAuth 2.0 authorization and use standard OAuth 2.0 grant types, such as authorization codes or client credentials, is now available in the production tenant for all customers.

    SAS Customer Intelligence 360 supports a mechanism for automatically refreshing access tokens using the refresh token mechanism of OAuth. This mechanism eliminates invocation failures due to expired credentials. Manual updates of the access token are no longer required for connector configurations.

 

Features released on October 9:

 

  • SSO Enhancements for Google Ads Connector Integrations (Limited Release): SAS Customer Intelligence 360 now supports single sign-on (SSO) authentication for Google Ads connectors. This enhancement enables seamless authentication and eliminates the need for multiple tokens and credentials for connector configurations and task execution. Multiple signed-in users can enjoy uninterrupted access to their Google Ads accounts from within the application.

    For more information, see Configure a Google Ads Connector in SAS Customer Intelligence 360: Administration Guide. Also, see Creating Google Ads Tasks in SAS Customer Intelligence 360: User’s Guide.

  • Enhanced Authorization for Bulk and Triggered Custom Connector Integrations (Release Preview): SAS Customer Intelligence 360 now provides the ability to configure OAuth 2.0 authorization and use standard OAuth 2.0 grant types, such as authorization codes or client credentials. SAS Customer Intelligence 360 supports a mechanism for automatically refreshing access tokens using the refresh token mechanism of OAuth. This mechanism eliminates invocation failures due to expired credentials. Manual updates of the access token are no longer required for connector configurations.

    For more information, see Add an Endpoint in SAS Customer Intelligence 360: Administration Guide.

 

Feature released on October 2:

 

  • Performance Analytics for Bulk and Triggered Custom Tasks (Release Preview): Now, you can view the counts for the number of unique users, the unique conversions, conversion rates, and the metric count for the primary and secondary metrics in custom bulk and custom triggered tasks. You can also view the last execution date of the report and the number of days for which the data is displayed.

    Note: You can view this report for the new tasks that you add. For existing tasks, you can view the report only after you publish the task again.

    For more information, see Monitoring Your Triggered Custom Task. Also, see Monitoring Your Bulk Custom Task.

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