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What's New for CI360 in December 2024
E-Ching_Lee
SAS Employee

pubs-ci360-whats-new.png

 

SAS Customer Intelligence 360 releases operate on a continuous delivery model that allows for a more scalable, phased approach to feature deployment. Accordingly, these release notes are updated several times a month. Check them regularly.

 

Unless otherwise specified, the features listed below are General Availability. Features that are released as Limited Availability and Release Preview are indicated. For more information about release levels, see Phased Releases for SAS Customer Intelligence 360.

 

Access to the features listed here depends on your role, license, and the release phase. Contact your SAS representative if you have questions about a feature’s availability. For a full list of new features in SAS Customer Intelligence 360, see What's New.

 

The December 2024 release of SAS Customer Intelligence 360 includes the following new features and enhancements.

 

Feature released on December 18:

 

  • SAS 360 Direct AudiencesThe ability to create and manage audience connections and audience sources in General Settings that use data from SAS 360 Direct segments is now available in the production tenant for all customers.

    Use data from a segment to create an audience, or group of people, to use for task targeting and personalization. The data that you include in an audience is available for a period of time that you specify.

    IMPORTANT A best practice is to use an attribute with a one-to-one relationship to the audience subject level. Only one row per subject is included in the audience. If you select an audience attribute with a one-to-many relationship to the audience subject level, only one of the values of the subject-level attribute is returned for the audience member. The value is selected by the system and cannot be specified. This could affect your expected results.

    For example, a customer holds multiple accounts at a bank. If you add an account-level attribute to the audience of customers, only one of the customer’s account attribute values is returned for the audience. However, the account is selected by the system and cannot be specified.

 

Features released on December 11:

 

  • Updates to Plans (Release Preview): The Plans List page is enhanced. You might notice an improved look and feel, as well as minor updates to the search and filter features. In addition, large quantities of items load much faster.

     

    Click the column header to sort results by column. In the table of results, hover over a column header for options to show or hide the column. When you apply advanced filters, any filter criteria that has no matches is hidden.

    The ability to edit budgets from the Plans List view is no longer supported.

  • Updates to the Calendar view for Plans (Release Preview)With this release, the Calendar view for Plans has some updates. Now when you want to view the planning items on a Gantt chart, in the List view of Plans, click  next to the Calendar view to display a separate Gantt view.

    With this release, the ability to specify a custom date range and the ability to specify settings to customize the time span for displaying planning items is no longer supported.

    For more information, see View Items on a Gantt Chart in SAS Customer Intelligence 360: User’s Guide.

Features released on December 3:

 

2 Comments
E-Ching_Lee
SAS Employee

The release notes for December 2024 were updated to include the following new features that were released on December 11:

 

  • Updates to Plans (Release Preview)

     

  • Updates to the Calendar view for Plans (Release Preview)

For a full list of new features in SAS Customer Intelligence 360, see What's New.

E-Ching_Lee
SAS Employee

The release notes for December 2024 were updated to include the following new feature that was released on December 18:

 

  • SAS 360 Direct Audiences

For a full list of new features in SAS Customer Intelligence 360, see What's New.

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