BookmarkSubscribeRSS Feed
☑ This topic is solved. Need further help from the community? Please sign in and ask a new question.
fja
Lapis Lazuli | Level 10 fja
Lapis Lazuli | Level 10

Dear Community!

I find my postings being silently deleted quite immediately after being posted ... 4 out of 7 today. Not only are they deleted, they vanish without a trace in the haze and are neither listed in my profile (under recent postings) nor do I get any feedback that they have been deleted for a certain reason (not speaking of mentioning the reason itself).

I would suggest to at least provide some sort of feedback in cases like that. 

 

It is superfluous to mention that I am pretty upset with that. If you are not interested in my contributions, fair enough ... but you should at least let me know.

 

Kind regards.

1 ACCEPTED SOLUTION

Accepted Solutions
Quentin
Super User

Hi,

 

That's got to be frustrating.  Please see this post with tips:

https://communities.sas.com/t5/Community-Memo/What-to-do-when-our-spam-filter-traps-your-post/ba-p/4...

 

I'd suggest emailing communities@sas.com to report the overactive spam filter.  The admins should be able to find your messages and un-spam them. 

 

BASUG is hosting free webinars Next up: Mike Sale presenting Data Warehousing with SAS April 10 at noon ET. Register now at the Boston Area SAS Users Group event page: https://www.basug.org/events.

View solution in original post

4 REPLIES 4
Quentin
Super User

Hi,

 

That's got to be frustrating.  Please see this post with tips:

https://communities.sas.com/t5/Community-Memo/What-to-do-when-our-spam-filter-traps-your-post/ba-p/4...

 

I'd suggest emailing communities@sas.com to report the overactive spam filter.  The admins should be able to find your messages and un-spam them. 

 

BASUG is hosting free webinars Next up: Mike Sale presenting Data Warehousing with SAS April 10 at noon ET. Register now at the Boston Area SAS Users Group event page: https://www.basug.org/events.
fja
Lapis Lazuli | Level 10 fja
Lapis Lazuli | Level 10

@Quentin wrote:

That's got to be frustrating.  Please see this post with tips:

https://communities.sas.com/t5/Community-Memo/What-to-do-when-our-spam-filter-traps-your-post/ba-p/4...

 Hello @Quentin!

 

Thank you very much for your kind reply an the link you provided. ... and yes I find it very frustrating. 

 

The problem is not a spam filter going mad, but that postings are marked as spam silently. So you find yourself in a position to trace your postings if they have been tagged as spam meanwhile by some mechanism.

 

Thank you very much again.

--Fja

fja
Lapis Lazuli | Level 10 fja
Lapis Lazuli | Level 10

Dear Community!

A quick update that might help others struggeling with the same issue:

I learned that being actively "unspammed" by the admins helps being recognized as non spamming member of the community in the future.

From that point of view it seems to be wise to track one's postings as a new user and bring incorrectly tagged postings to the attention of the admins. (i.e. proceed as @Quentin has pointed out above).

Cheers

Fja

BeverlyBrown
Community Manager

What @fja said. Email communities@sas.com if your post(s) vanish. Admins know where to look. Annoying but better a vilgilant spam filter than a slack one, right?

Register now for SAS Innovate! Join your SAS user peers in Las Vegas on April 16-19 2024.

sas-innovate-2024.png

Don't miss out on SAS Innovate - Register now for the FREE Livestream!

Can't make it to Vegas? No problem! Watch our general sessions LIVE or on-demand starting April 17th. Hear from SAS execs, best-selling author Adam Grant, Hot Ones host Sean Evans, top tech journalist Kara Swisher, AI expert Cassie Kozyrkov, and the mind-blowing dance crew iLuminate! Plus, get access to over 20 breakout sessions.

 

Register now!

Discussion stats
  • 4 replies
  • 879 views
  • 3 likes
  • 3 in conversation