Sometimes you hit “post” and our platform whisks your stuff to our spam quarantine. Unfortunately technical content, with code and arcane symbols, is susceptible to being detained.
Good news: It’s now easy to alert community admins to release falsely imprisoned posts. You have two options:
1) View your new message or reply. If you see the following, click “abuse report” where indicated below to notify us:
2) Or you can email us at communities@sas.com.
Our filter does an amazing job of keeping real spam out of our communities. You’d be shocked at what and how much junk spammers try to sneak through!
More good news: Our filter is getting “smarter” as time goes on. Each time a community admin releases a wrongly jailed post, it becomes less likely the filter will detain another like that.
