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fja
Lapis Lazuli | Level 10 fja
Lapis Lazuli | Level 10

Dear Community!

I find my postings being silently deleted quite immediately after being posted ... 4 out of 7 today. Not only are they deleted, they vanish without a trace in the haze and are neither listed in my profile (under recent postings) nor do I get any feedback that they have been deleted for a certain reason (not speaking of mentioning the reason itself).

I would suggest to at least provide some sort of feedback in cases like that. 

 

It is superfluous to mention that I am pretty upset with that. If you are not interested in my contributions, fair enough ... but you should at least let me know.

 

Kind regards.

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Accepted Solutions
Quentin
Super User

Hi,

 

That's got to be frustrating.  Please see this post with tips:

https://communities.sas.com/t5/Community-Memo/What-to-do-when-our-spam-filter-traps-your-post/ba-p/4...

 

I'd suggest emailing communities@sas.com to report the overactive spam filter.  The admins should be able to find your messages and un-spam them. 

 

BASUG is hosting free webinars Next up: Don Henderson presenting on using hash functions (not hash tables!) to segment data on June 12. Register now at the Boston Area SAS Users Group event page: https://www.basug.org/events.

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4 REPLIES 4
Quentin
Super User

Hi,

 

That's got to be frustrating.  Please see this post with tips:

https://communities.sas.com/t5/Community-Memo/What-to-do-when-our-spam-filter-traps-your-post/ba-p/4...

 

I'd suggest emailing communities@sas.com to report the overactive spam filter.  The admins should be able to find your messages and un-spam them. 

 

BASUG is hosting free webinars Next up: Don Henderson presenting on using hash functions (not hash tables!) to segment data on June 12. Register now at the Boston Area SAS Users Group event page: https://www.basug.org/events.
fja
Lapis Lazuli | Level 10 fja
Lapis Lazuli | Level 10

@Quentin wrote:

That's got to be frustrating.  Please see this post with tips:

https://communities.sas.com/t5/Community-Memo/What-to-do-when-our-spam-filter-traps-your-post/ba-p/4...

 Hello @Quentin!

 

Thank you very much for your kind reply an the link you provided. ... and yes I find it very frustrating. 

 

The problem is not a spam filter going mad, but that postings are marked as spam silently. So you find yourself in a position to trace your postings if they have been tagged as spam meanwhile by some mechanism.

 

Thank you very much again.

--Fja

fja
Lapis Lazuli | Level 10 fja
Lapis Lazuli | Level 10

Dear Community!

A quick update that might help others struggeling with the same issue:

I learned that being actively "unspammed" by the admins helps being recognized as non spamming member of the community in the future.

From that point of view it seems to be wise to track one's postings as a new user and bring incorrectly tagged postings to the attention of the admins. (i.e. proceed as @Quentin has pointed out above).

Cheers

Fja

BeverlyBrown
Community Manager

What @fja said. Email communities@sas.com if your post(s) vanish. Admins know where to look. Annoying but better a vilgilant spam filter than a slack one, right?

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