02-17-2025
maggie_sas
SAS Employee
Member since
01-18-2012
- 15 Posts
- 17 Likes Given
- 0 Solutions
- 1 Likes Received
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Latest posts by maggie_sas
Subject Views Posted 724 10-19-2021 03:39 PM 1198 10-30-2019 09:10 AM 1420 09-30-2016 08:56 AM -
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- Got a Like for Error Message for Actions Not Enabled for Assigned Role (CI360 21.10). 10-20-2021 12:24 PM
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- Posted Re: SASCI Studio isn't showing (any of) selection campaigns on SAS Customer Intelligence. 10-30-2019 09:10 AM
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Subject Likes Posted 1 10-19-2021 03:39 PM
10-19-2021
03:39 PM
1 Like
With the October (21.10) release of SAS Customer Intelligence 360, you might see the following error when you are working with the user interface:
The server (403 error) could not be accessed. Contact your system administrator. Capabilities.
Some actions in the user interface are incorrectly disabled or hidden based on the role assignments that are set for a user. This error occurs when a user attempts an action that is not allowed, based on their permissions. It does not prevent the user from completing actions that are allowed based on their role assignment.
For example, a user with a role that grants read-only permissions might see a button that is enabled – such as Publish or Save – for a task, even though the user does not have sufficient permissions to complete those actions. The message appears if the user attempts to publish or save the task.
In the November (21.11) release, the user interface will hide or disable actions that are not allowed for the user. Until that update, you might receive the error when you attempt an action that you do not have permissions for.
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10-30-2019
09:10 AM
I'm sorry you're continuing to have trouble campaign selection in SAS Customer Intelligence Studio. Our Technical Support team is committed to working through this with you and look forward to having you up and running. From the track with Technical Support, I see ongoing communication and engagement concerning the SAS license associated with this environment.
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09-30-2016
08:56 AM
Good day, Doriana.
I am sorry to see that you are having problems installing SAS. SAS Technical Support is the correct resource for you. I contacted you directly and privately through the community with instructions on how to engage Technical Support. My offer to you is if you can provide me with your SAS Tracking number, I will ensure that this issue is resolved promptly and to your satisfaction.
Kind regards,
Maggie
SAS Technical Support Engineering Manager
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