I got the hq-server up and running after following the step-by-step how-to i got form our local support guy. The problem was badly made keystore certificates, probably. I'll paste it here also, maybe helps someone. Please follow the steps below to update the SAS Environment Manager certificate (hyperic.keystore) a) Stop SAS Environment Manager Agent and Server on middle tier. <SAS_CONFIG>/Lev2/Web/SASEnvironmentManager/server-5.8.0-EE/bin/hq-server.sh stop <SAS_CONFIG>/Lev2/Web/SASEnvironmentManager/agent-5.8.0-EE/bin/hq-agent.sh stop b) Create a backup copy hypreic.keystore from the location: mv <SAS_CONFIG>/Lev1/Web/SASEnvironmentManager/server-5.8.0-EE/conf/hyperic.keystore <SAS_CONFIG>/Lev1/Web/SASEnvironmentManager/server-5.8.0-EE/conf/hyperic.keystore.bkup c) Run the following command to create a PKCS12 keystore : cd <SASHome>\SASWebServer\9.4\httpd-2.X.X.X-64\bin> openssl pkcs12 -export -chain -inkey <saswebserver.key> -in <saswebserver.crt> -name hq -CAfile <Chaincerts.txt> -out /tmp/hyperic.p12 Note: saswebserver.key , saswebserver.crt and Chaincerts.txt need to be replaced with the actual files which represent your SAS Web Server Key, SAS Web Server certificate and chain(if it exists) respectively Chaincerts.txt – is a file created by concatenating the contents of the root, intermediate and server certificates in a single file When prompted for a password, enter hyperic d) Convert the PKCS12 keystore to Java Keystore to be used by SAS Environment Manager: cd <SASHome> \ SASPrivateJavaRuntimeEnvironment \ 9.4 \ jre \ bin> keytool -importkeystore -deststorepass hyperic -destkeypass hyperic -destkeystore <SASConfig>/Lev1/Web/SASEnvironmentManager/server-5.8.0-EE/conf/hyperic.keystore -srckeystore /tmp/hyperic.p12 -srcstoretype PKCS12 -srcstorepass hyperic -alias hq Note: SASConfig needs to be replaced with the actual path to the configuration folder. Ignore any warning message that you get, so long as the hyperic.keystore file is generated correctly , you are good e) Login to machine where you have SAS Web Infrastructure Platform Database Server (usually compute tier) and set the following path variables : POSTGRES_HOME=<SAS_HOME>/SASHome/SASWebInfrastructurePlatformDataServer/9.4 export PATH=${POSTGRES_HOME}/bin:$PATH export LD_LIBRARY_PATH=${POSTGRES_HOME}/lib:$LD_LIBRARY_PATH where SAS_HOME is the actual folder path of SAS Installation Folder. Run the following PSQL command psql -h localhost -p 9432 -U EVManager -c "select * from public.eam_keystore;" That table should list one entry/row. If that row exists, then issue the following psql command to delete that row: psql -h localhost -p 9432 -U EVManager -c "delete from eam_keystore;" f) Return back to the machine where you have SAS Middle Tier machine and restart SAS Environment Manager Server and agent <SAS_CONFIG>/Lev1/Web/SASEnvironmentManager/server-5.8.0-EE/bin/hq-server.sh start <SAS_CONFIG>/Lev1/Web/SASEnvironmentManager/agent-5.8.0-EE/bin/hq-agent.sh start g) Please access SAS Environment Manager URL https://<hostname>:7443 on a browser and login using sasadm@saspw account and let us know if you are able to login. h) If you are unable to log in , provide the following: Date and time of reproducing the error Screenshot of error on the browser <SAS_CONFIG>/Lev1/Web/Logs/SASServer1_1/SASLogon9.4.log <SAS_CONFIG>/Lev1/Web/SASEnvironmentManager/server-5.8.0-EE/logs/server.log <SAS_CONFIG>/Lev1/Web/SASEnvironmentManager/server-5.8.0-EE/logs/bootstrap.log <SAS_CONFIG>/Lev1/SASEnvironmentManager/server-5.8.0-EE/conf/hyperic.keystore <SAS_CONFIG>/Lev1/SASEnvironmentManager/server-5.8.0-EE/conf/hq-server.conf ls -altr <SAS_CONFIG>/Lev1/SASEnvironmentManager/server-5.8.0-EE/conf
... View more