We've been using VA at my company for the past 8 months and installed VA 6.4 about a a month ago. Today, it seems that the geographic maps are missing.
Here is a snapshot of a report that we use regularly:
The map backgrounds are simply missing. it is the same for all three map types in VA (geo region/coordinate/bubble).
I've tried testing this on both new and existing reports and explorations. Also on different PCs.
Has anyone experienced this? Is there a simple fix?
That's the first I've seen this issue. It seems like there might be a problem with the configuration referencing the GIS server, OpenStreetMap or ESRI. I would recommend you open a support track so they can help you identify the root cause of this issue.
have you seen the Installation Note 52133, i had the described issue with an upgrade, too.
But the problem in my case were not the additional parameters for the setenv.sh, they were set correctly.
The problem at my site was the proxy server for accessing the Open Street Map Servers at sas.
Maybe it helps.
See how to use one filter for multiple data sources by mapping your data from SAS’ Alexandria McCall.
Find more tutorials on the SAS Users YouTube channel.