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Madronos
Fluorite | Level 6

Good Afternoon,

     I'm doing the SAS Course and I've just found a problem in Visual Analytics that I can't open the adminstrator panel or any other because, aparently I don't have an extension called shockwave flash player. I've tried to update on the adobe's site but I didn't find a way to do that, mainly because the add on was discontinued. I coudn't find any help on the SAS community posts and when I found someone with the same problem I realized that anyone hasn't showed a solution. 

      I really like the SAS enviroment, but I really have to say that this issues with the course are a really pain in the neck and make us to lose a lot of time trying to find a solution. 

      I really need some help. If you need some more informations about this issue let me know. 

 

e-mail: fontenelle.cgi@gmail.com 

 

Regards,

Henrique Fontenelle

1 ACCEPTED SOLUTION

Accepted Solutions
Madronos
Fluorite | Level 6

Good evenning,

     I've received the help from SAS Tech support. I was using the IE instead of Mozilla.

 

Best regards,

Henrique Fontenelle

View solution in original post

6 REPLIES 6
Sam_SAS
SAS Employee

Hello Henrique,

 

There was a recent thread here on the same issue:

 

https://communities.sas.com/t5/SAS-Visual-Analytics/Flash-player-not-enabled-and-Shockwave-not-in-li...

 

The course that you are taking should really be updated to Visual Analytics 7.5 or later, which does not use Flash.

 

Sam

Madronos
Fluorite | Level 6

Good Morning,

     I'm stuck because of that. I can't visualize the charts on Visual Analytics and do the exercises. 

 

best regards,

Henrique Fontenelle

SASKiwi
PROC Star

I'd recommend contacting SAS Tech Support on this. They might be aware of a workaround to get Flash installed.

Madronos
Fluorite | Level 6

I'm still stuck trying to fix that. I can only see this page.

Sam_SAS
SAS Employee

If the course that you are taking is offered by SAS, please contact training@sas.com for assistance.

Madronos
Fluorite | Level 6

Good evenning,

     I've received the help from SAS Tech support. I was using the IE instead of Mozilla.

 

Best regards,

Henrique Fontenelle

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