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alko13
Quartz | Level 8

Hi,

 

I am  reading about CI360 Engage Direct as a preparation for future implementation.

I came about CI 360 Direct Agent. Where is this usually installed or Best Practice where this should be located in a 9.4 environment? Metadata Compute or Midtier Server?

 

Thanks

1 REPLY 1
JamesAnderson
SAS Employee

Hi @alko13 , it best fits on the midtier. Having said that, when comparing Engage Direct to other 9.4 based applications, much of the solution is cloud based (for example the UI, identity,  authentication authorisation, scheduling as a few examples). Consequently much of the traditonal 9.4 workload is not using the main components of 9.4 for the heavy work, but rather a very light purpose. We find many installations are co-locating all 3 tiers because metadata and midtier are so lightly used or perhaps on 2 tiers not 3.  The architecture decisions will depend on your implementations usage, workload and organisation's IT standards.

 

Regards

James

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SAS Customer Intelligence 360

Get started with CI 360

Review CI 360 Release Notes

Open a Technical Support case

Suggest software enhancements

Assess your marketing efforts with a free tool

 

Training Resources

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Access free tutorials

Refer to documentation

Latest hot fixes

Compatibility notice re: SAS 9.4M8 (TS1M8) or later

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