Hi,   We have a Viya 4 environment residing inside Redhat Openshift which is currently Non-HA.  Now we want to implement this Viya environment as HA.   Is there official documentation from SAS to implement this? Also is there a need to redeploy the environment?     Thanks in advance ... View more

Hi,   We have a SAS RTDM environment below in Redhat Linux:  SAS 9.4 M5 (RTDM 6.5 if I am not mistaken) Metadata Compute Midtier   And our objective is to deflash the old version and install below versions on different servers still on Redhat Linux: SAS 9.4 M7 ( RTDM 6.6) Metadata Compute Midtier   Will SMU migration work for above setup or is it recommended to perform partial promotion instead?   Thanks ... View more

Hi,   Reading the documents on restoring Viya 3.5 on an alternate deployment as a preparation for a DR exercise. https://documentation.sas.com/doc/en/calcdc/3.5/calbr/p0lz0xslocbb9sn16w5uasdnco4g.htm   We have Visual Investigator 10.7, After performing the steps on the document, do we still have to manually copy over elasticsearch repository from Prod to DR?   Thanks in advance ... View more

Hi,   I am  reading about CI360 Engage Direct as a preparation for future implementation. I came about CI 360 Direct Agent. Where is this usually installed or Best Practice where this should be located in a 9.4 environment? Metadata Compute or Midtier Server?   Thanks ... View more

Hello,   I am interested to learn more on the scalability features / how to implement scalability in Viya 4. Like what are the components that can be scaled on a ad-hoc basis / sudden surge of traffic from users   Can anyone redirect me to any documentations? I have checked the Operations Guide and Admin Guide but haven't found it as of this writing.   Thank you ... View more

We have performed a fresh install of SAS Add-in for Office. Installation went successful, However when trying to activate the SAS menu in excel it is failing with below error: Complete log of the error: Name: From: file:///C:/Program Files (x86)/SASHome/x86/SASAddinforMicrosoftOffice/8/SAS.ExcelAddIn.vsto   ************** Exception Text ************** System.Deployment.Application.DeploymentDownloadException: Downloading file:///C:/Program Files (x86)/SASHome/x86/SASAddinforMicrosoftOffice/8/SAS.ExcelAddIn.vsto did not succeed. ---> System.Net.WebException: Could not find a part of the path 'C:\Program Files (x86)\SASHome\x86\SASAddinforMicrosoftOffice\8\SAS.ExcelAddIn.vsto'. ---> System.Net.WebException: Could not find a part of the path 'C:\Program Files (x86)\SASHome\x86\SASAddinforMicrosoftOffice\8\SAS.ExcelAddIn.vsto'. ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files (x86)\SASHome\x86\SASAddinforMicrosoftOffice\8\SAS.ExcelAddIn.vsto'.    at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)    at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost)    at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)    at System.Net.FileWebStream..ctor(FileWebRequest request, String path, FileMode mode, FileAccess access, FileShare sharing, Int32 length, Boolean async)    at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)    --- End of inner exception stack trace ---    at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)    at System.Net.FileWebRequest.GetResponseCallback(Object state)    --- End of inner exception stack trace ---    at System.Net.FileWebRequest.EndGetResponse(IAsyncResult asyncResult)    at System.Net.FileWebRequest.GetResponse()    at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)    --- End of inner exception stack trace ---    at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.GetManifests(TimeSpan timeout)    at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.InstallAddIn()     Please advice       ... View more

Hello, Does viya 3.5 can scale? like vertical and horizontal without any downtime? any online documentation I can refer to check the scalability features in Viya 3.5? thanks ... View more

We have a Viya 4 environment that is in LTS 2022.1   License has expired. And we receive new license from SAS.   However, the 2022.1 license is not anymore in my.sas.com   Only available are  2023.03 and 2022.09   Can we use the license from 2022.09 to renew order for 2022.1?   ... View more

Planning to Migrate/Replicate an existing SAS 9.4 M3 on a VM into Google Cloud.   We initially plan for a lift and shift approach. No separate SAS installation and  migrate of contents in GCP. Only clone the vm instance to GCP.   Does SAS has a guide for this migration/cloning into GCP? ... View more