Hi - this is logged in as Community Admin.  Nice meeting you at SAS Global Forum 2015. Glad you could also meet ! I'm adding a comment to bump this question up to see if someone else may have an answer to your question. I'm also moving this to the community since you mentioned you were also an administrator. Does anyone know about this by chance? ... View more

Hi Anita, I moved this discussion thread out of the "About Communities" space into the SAS Procedures space here: Thanks! ... View more

Hi there.. just wanted you to know I moved this from the "About Communities" space to the "Integrations with Microsoft Office" space here: https://communities.sas.com/community/support-communities/integration_with_microsoft_office ... View more

Thanks, Andrew and all - yes, on the Tech Support page at " Contact SAS Institute Technical Support " SAS recommends: "If you are unable to resolve a problem by using the Self Help resources that are available to you, our consultants are available for real-time support." Lize411: you can get all the information about contacting Technical Support on this page Of course, SAS communities is a great place to ask a question for how to use the software and to find quick answers from SAS experts and peers. Sometimes, the way the question is asked will make a difference.  I recommend reading this article may also have some advice. Have a great day! (logged in as Communities Admin) ... View more

Hi Venkatesh - I apologize for the confusion - I realize now that my link that I posted on your status update didn't transfer over. Here is where I recommend that you post your question - otherwise I'm afraid people will not see it. Go to this page: and click "Start a Discussion" in the right navigation area.  This way, SAS experts who are looking for new discussions and questions will see yours. Thank you! ... View more

Thank you!! you are very kind... ... View more

Hi there - thanks for your note. Yes - if you go to https://www.sas.com/profile and select "change email" you can add your new password. There used to be a delay when making this change but you should be able to make the change and it will update your communities profile, too. If you have any trouble let me know. ... View more

ChrisKeen, My apologies--I accidentally marked your question "answered" by mistake. I'm currently having trouble undoing my mistake. I believe it is possible for you to mark the question back to "unanswered."  My posting this message will bump your question back up in the activity stream - hopefully someone will see and get you some help. I'm sorry for the inconvenience. Thank you for being part of the community! Communities Admin ... View more

Hi SL, this is @LainieH logged in as Communities Admin - I saw your message before about the hold - glad this is posted now. I am going to move your post to the Data Mining community in case someone in that area might see your post.  Not sure if this is realted, but I saw this post in the Data Mining community from the past: ... View more