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julia_yhy
Calcite | Level 5

there's my log file:

Deployment Summary for 2014 十一月 21 01:04:44

Installation

Completed successfully - SAS Deployment Manager

Completed successfully - SAS Deployment Support Components

Completed successfully - SAS Providers for OLE DB (English)

Completed successfully - SAS Providers for OLE DB (Chinese Simplified)

Completed successfully - SAS Integration Technologies Client (English)

Completed successfully - SAS Integration Technologies Client (Chinese Simplified)

Completed successfully - SAS/GRAPH ActiveX Control (English)

Completed successfully - SAS/GRAPH ActiveX Control (Chinese Simplified)

Completed successfully - SAS Diagram Control (English)

Completed successfully - SAS Enhanced Editor (English)

Completed successfully - SAS Enhanced Editor (Chinese Simplified)

Completed successfully - Base SAS JAR Files

Completed successfully - Base SAS JAR Files (Update)

Completed successfully - SAS/ACCESS Interface to PC Files Help and Documentation

Completed successfully - SAS/ACCESS Interface to PC Files Help and Documentation (Update)

Completed successfully - Common Content product - vertical Help and Documentation

Completed successfully - Common Content product - vertical Help and Documentation (Update)

Completed successfully - SAS/GRAPH JAR Files

Completed successfully - SAS/GRAPH JAR Files (Update)

Completed successfully - Threaded Kernel Java Jars

Completed successfully - Threaded Kernel Java Jars (Update)

Completed successfully - Base SAS Help and Documentation

Completed successfully - Base SAS Help and Documentation (Update)

Completed successfully - SAS/GRAPH Help and Documentation

Completed successfully - SAS/GRAPH Help and Documentation (Update)

Completed successfully - SAS Threaded Kernel Core Routines (English)

Completed successfully - SAS Threaded Kernel Core Routines (English Update)

Completed successfully - SAS Threaded Kernel Core Routines (R87001, English Update)

Completed successfully - SAS Threaded Kernel DS2 and FedSQL Language Processors (English)

Completed successfully - SAS Threaded Kernel DS2 and FedSQL Language Processors (English Update)

Completed successfully - Core TKTS Components for FEDSQL and DS2 standalone (English)

Completed successfully - SAS Threaded Kernel Extensions for FedSQL and DS2 Standalone (English Update)

Completed successfully - SAS Threaded Kernel In-Database Supervisor (English)

Completed successfully - SAS Threaded Kernel In-Database Supervisor (English Update)

Completed successfully - Base SAS Statistical threaded kernel extensions (English)

Completed successfully - Base SAS Statistical threaded kernel extensions (English Update)

Completed successfully - SAS Threaded Kernel Extensions for Advanced Analytics (English)

Completed successfully - SAS Threaded Kernel Extensions for Advanced Analytics (English Update)

Completed successfully - SAS Threaded Kernel User Formats (English)

Completed successfully - SAS Threaded Kernel User Formats (English Update)

Completed successfully - SAS Threaded Kernel (English)

Completed successfully - SAS Threaded Kernel (English Update)

Completed successfully - SAS Threaded Kernel (R31002, English Update)

Completed successfully - SAS Threaded Kernel (R31003, English Update)

Completed successfully - SAS Threaded Kernel (R31004, English Update)

Completed successfully - Threaded Kernel OLAP Server Component (English)

Completed successfully - Threaded Kernel OLAP Server Component (English Update)

Completed successfully - SAS Table Server Base Components (English)

Completed successfully - SAS Table Server Base Components (English Update)

Completed successfully - Threaded Kernel Metadata Component (English)

Completed successfully - Threaded Kernel Metadata Component (English Update)

Completed successfully - Threaded Kernel Metadata Component (T06001, English Update)

Completed successfully - SAS Threaded Kernel Extensions for Interactive Matrix Language (English)

Completed successfully - SAS Threaded Kernel Extensions for Interactive Matrix Language (English Update)

Completed successfully - SAS Threaded Kernel Secure (English)

Completed successfully - Threaded Kernel Log for SAS (English)

Completed successfully - Threaded Kernel Log for SAS (English Update)

Completed successfully - Threaded Kernel IOM (English)

Completed successfully - Threaded Kernel IOM (English Update)

Completed successfully - Threaded Kernel IOM (R79005, English Update)

Completed successfully - SAS Threaded Kernel Component for Accessing the Threaded Kernel from JAVA (English)

Completed successfully - SAS Threaded Kernel Component for Accessing the Threaded Kernel from JAVA (English Update)

Completed successfully - SAS Threaded Kernel Interface to R (English)

Completed successfully - SAS Threaded Kernel Interface to R (English Update)

Completed successfully - SAS Thread-safe Compiler and Symbolic Differentiator (English)

Completed successfully - SAS Thread-safe Compiler and Symbolic Differentiator (English Update)

Completed successfully - SAS Thread-safe Compiler and Symbolic Differentiator (R83002, English Update)

Completed successfully - SAS Threaded Kernel Message Passing Interface (English)

Completed successfully - SAS Threaded Kernel Message Passing Interface (English Update)

Completed successfully - SAS Threaded Kernel Online Documentation (English)

Completed successfully - SAS Threaded Kernel Online Documentation (English Update)

Completed successfully - SAS Threaded Kernel User Functions (English)

Completed successfully - SAS Threaded Kernel User Functions (English Update)

Completed successfully - SAS Threaded Kernel Drivers for Scalable Performance Data (English)

Completed successfully - SAS Threaded Kernel Drivers for Scalable Performance Data (English Update)

Completed successfully - SAS Threaded Kernel Extensions for Econometric Time Series (English)

Completed successfully - SAS Threaded Kernel Extensions for Econometric Time Series (English Update)

Completed successfully - SAS Threaded Kernel Extensions for Econometric Time Series (T56001, English Update)

Completed successfully - SAS Threaded Kernel Components for Scalable Performance Data (English)

Completed successfully - SAS Threaded Kernel Components for Scalable Performance Data (English Update)

Completed successfully - Threaded Kernel Java (English)

Completed successfully - Threaded Kernel Java (English Update)

Completed successfully - SAS Threaded Kernel Grid (English)

Completed successfully - SAS Threaded Kernel Grid (English Update)

Completed successfully - SAS Threaded Kernel Grid (R33002, English Update)

Completed successfully - SAS Threaded Kernel Grid (R33004, English Update)

Completed successfully - SAS Threaded Kernel Grid (R33005, English Update)

Completed successfully - SAS Threaded Kernel Extensions for Statistics (English)

Completed successfully - SAS Threaded Kernel Extensions for Statistics (English Update)

Completed successfully - SAS Threaded Kernel Extensions for Operations Research (English)

Completed successfully - SAS Threaded Kernel Extensions for Operations Research (English Update)

Completed successfully - Threaded Kernel National Language Support (English)

Completed successfully - Threaded Kernel National Language Support (English Update)

Completed successfully - Threaded Kernel National Language Support (S42001, English Update)

Completed successfully - Base SAS (English)

Completed successfully - Base SAS (Unicode Support)

Completed successfully - Base SAS (Chinese Simplified)

Completed successfully - Base SAS (English Update)

Completed successfully - Base SAS (R19011, English Update)

Completed successfully - Base SAS (R19013, English Update)

Completed successfully - Base SAS (R19015, English Update)

Completed successfully - Base SAS (R19021, English Update)

Completed successfully - Base SAS (R19022, English Update)

Completed successfully - Base SAS (R19023, English Update)

Completed successfully - Base SAS (R19027, English Update)

Completed successfully - Base SAS (R19028, English Update)

Completed successfully - Base SAS (R19030, English Update)

Completed successfully - Base SAS (R19031, English Update)

Completed successfully - Base SAS (Chinese Simplified Update)

Completed successfully - Base SAS (R19021, Chinese Simplified Update)

Completed successfully - Base SAS (Unicode Support Update)

Completed successfully - SAS High Performance Server Help and Documentation (English)

Completed successfully - SAS High Performance Server Help and Documentation (English Update)

Completed successfully - Base SAS User Interface (English)

Completed successfully - Base SAS User Interface (English Update)

Completed successfully - Base SAS User Interface (R86001, English Update)

Completed successfully - DATA Step to DS2 Translator (English)

Completed successfully - DATA Step to DS2 Translator (English Update)

Completed successfully - DATA Step to DS2 Translator (Chinese Simplified Update)

Completed successfully - ODS Templates (English)

Completed successfully - ODS Templates (Unicode Support)

Completed successfully - ODS Templates (Chinese Simplified)

Completed successfully - ODS Templates (English Update)

Completed successfully - ODS Templates (Chinese Simplified Update)

Completed successfully - ODS Templates (Unicode Support Update)

Completed successfully - SAS High-Performance Econometrics Server Components (English)

Completed successfully - SAS High-Performance Econometrics Server Components (English Update)

Completed successfully - SAS Scalable Performance Data Client (English)

Completed successfully - SAS/ETS Time Series & Econometric Modeling Common Components (English)

Completed successfully - SAS/ETS Time Series & Econometric Modeling Common Components (English Update)

Completed successfully - Common Content MVA product Help and Documentation (English)

Completed successfully - Common Content MVA product Help and Documentation (Chinese Simplified)

Completed successfully - Common Content MVA product Help and Documentation (English Update)

Completed successfully - Common Content MVA product Help and Documentation (Chinese Simplified Update)

Completed successfully - Base SAS Statistical Procedures (English)

Completed successfully - Base SAS Statistical Procedures (Unicode Support)

Completed successfully - Base SAS Statistical Procedures (Chinese Simplified)

Completed successfully - Base SAS Statistical Procedures (English Update)

Completed successfully - Base SAS Statistical Procedures (Chinese Simplified Update)

Completed successfully - Base SAS Statistical Procedures (Unicode Support Update)

Completed successfully - Advanced Analytics Common Components (English)

Completed successfully - Advanced Analytics Common Components (English Update)

Completed successfully - BASE Infrastructure to support Hadoop (English)

Completed successfully - BASE Infrastructure to support Hadoop (English Update)

Completed successfully - SAS Data Mining Scoring (English)

Completed successfully - SAS Data Mining Scoring (English Update)

Completed successfully - SAS/OR (English)

Completed successfully - SAS/OR (Chinese Simplified)

Completed successfully - SAS/OR (English Update)

Completed successfully - SAS High-Performance Statistics Server Components (English)

Completed successfully - SAS High-Performance Statistics Server Components (English Update)

Completed successfully - SAS/GRAPH (English)

Completed successfully - SAS/GRAPH (Chinese Simplified)

Completed successfully - SAS/GRAPH (English Update)

Completed successfully - SAS/GRAPH (Chinese Simplified Update)

Completed successfully - SAS Compiler and Symbolic Differentiator (English)

Completed successfully - SAS Compiler and Symbolic Differentiator (English Update)

Completed successfully - SAS Compiler and Symbolic Differentiator (R82001, English Update)

Completed successfully - SAS High-Performance Server (English)

Completed successfully - SAS High-Performance Server (English Update)

Completed successfully - Statistics Common Components (English)

Completed successfully - Statistics Common Components (English Update)

Completed successfully - Statistics Common Components (S93002, English Update)

Completed successfully - SAS/ETS (English)

Completed successfully - SAS/ETS (Chinese Simplified)

Completed successfully - SAS/ETS (English Update)

Completed successfully - SAS/IML (English)

Completed successfully - SAS/IML (English Update)

Completed successfully - SAS/ACCESS Interface to PC Files (English)

Completed successfully - SAS/ACCESS Interface to PC Files (Chinese Simplified)

Completed successfully - SAS/ACCESS Interface to PC Files (English Update)

Completed successfully - SAS/STAT (English)

Completed successfully - SAS/STAT (English Update)

Completed successfully - SAS/STAT (S75001, English Update)

Completed successfully - SAS ODBC Drivers for the Web Infrastructure Platform Data Server

Completed with errors - SAS/GRAPH Java Applets for Web Servers

Completed with errors - SAS/GRAPH Java Applets for Web Servers (Update)

Completed with errors - SAS Deployment Tester - Client

Completed successfully - SAS Deployment Tester - Client (Update)

Completed successfully - SAS Enterprise Guide (English)

Completed successfully - SAS Enterprise Guide (Chinese Simplified)

Completed successfully - SAS Enterprise Guide (English Update)

Completed successfully - SAS Enterprise Guide (M54002, English Update)

Completed successfully - SAS Enterprise Guide (M54005, English Update)

Completed successfully - SAS Enterprise Guide (M54010, English Update)

Completed successfully - SAS Enterprise Guide (M54011, English Update)

Completed successfully - SAS Enterprise Guide (Chinese Simplified Update)

Completed successfully - SAS Enterprise Guide (M54002, Chinese Simplified Update)

Completed successfully - SAS Enterprise Guide (M54011, Chinese Simplified Update)

Completed successfully - Standalone Formats (English)

Completed successfully - Standalone Formats (English Update)

Completed successfully - SAS ODS Graphics Designer

Completed successfully - SAS ODS Graphics Designer (Update)

Completed successfully - SAS Java Component for Accessing Threaded Kernel from Java

Completed successfully - SAS Java Component for Accessing Threaded Kernel from Java (Update)

Completed successfully - SAS/IML Studio (English)

Completed successfully - SAS/IML Studio (Chinese Simplified)

Completed successfully - SAS Renewal Utility (English)

Completed successfully - Report Fonts for Clients

Completed successfully - Report Fonts for Clients (Update)

Completed successfully - SAS Help Viewer for Windows (English)

Completed successfully - International Component for Unicode (English)

Completed successfully - SAS Threaded Kernel Extension for RDBMS Drivers Parser (English)

Completed successfully - SAS Threaded Kernel Extension for RDBMS Drivers Parser (English Update)

Completed successfully - SAS Studio - Single User (English)

Completed successfully - SAS Threaded Kernel Extension for PostgreSQL (English)

Completed successfully - SAS Threaded Kernel Extension for PostgreSQL (English Update)

Completed successfully - SAS Threaded Kernel Extensions for Graph Analytics (English)

Completed successfully - SAS Threaded Kernel Extensions for Graph Analytics (English Update)

Completed successfully - SAS Threaded Kernel Extensions for Graph Analytics (R63002, English Update)

Completed successfully - SAS ODS Graphics Editor

Completed successfully - SAS ODS Graphics Editor (Update)

Completed successfully - DataFlux API for Hadoop

Completed successfully - DataFlux API for Hadoop (Update)

Completed successfully - SAS Threaded Kernel Extensions for High-Performance Analytics (English)

Completed successfully - SAS Threaded Kernel Extensions for High-Performance Analytics (English Update)

Completed successfully - SAS Proprietary Encryption (English)

Completed successfully - SAS Proprietary Encryption (English Update)

Completed successfully - SAS Threaded Kernel Extensions for High-Performance Statistics (English)

Completed successfully - SAS Threaded Kernel Extensions for High-Performance Statistics (English Update)

Completed successfully - SAS ODS Graphics C Renderer

Completed successfully - SAS Threaded Kernel Extension for In-Memory Data Storage (English)

Completed successfully - SAS Threaded Kernel Extension for In-Memory Data Storage (English Update)

Completed successfully - SAS Disk Cleanup Handler (English)

Completed successfully - SAS Disk Cleanup Handler (Chinese Simplified)

Completed successfully - SGI (English)

Completed successfully - SGI (Chinese Simplified)

Completed successfully - SAS Install Qualification Tool

Completed successfully - SAS Threaded Kernel Extensions for High-Performance Econometrics (English)

Completed successfully - SAS Threaded Kernel Extensions for High-Performance Econometrics (English Update)

Completed with errors - Install Post Processing

1 ACCEPTED SOLUTION

Accepted Solutions
dpage
SAS Employee

Can you attach your !SASHome\InstallMisc\InstallLogs IT_<date/time stamp>.log  - if it's too big, at least the part that comes after

"Controller - Post processing"? That will have more details about the post processing install failure. You might also want to Contact SAS Institute Technical Support for faster resolution.

View solution in original post

7 REPLIES 7
Community_Help
SAS Employee

Julia, I am sorry to hear you are having installation issues. Thank you for posting your question here on the community. I have moved your question to the

community so that your question has visibility.


dpage
SAS Employee

Can you attach your !SASHome\InstallMisc\InstallLogs IT_<date/time stamp>.log  - if it's too big, at least the part that comes after

"Controller - Post processing"? That will have more details about the post processing install failure. You might also want to Contact SAS Institute Technical Support for faster resolution.

RaviSubramanian
Calcite | Level 5

In this case.

1, Need to disable McAfee.

2. Uninstall SAS.

3. Remove all the SAS related folders.

4. Start the installation.

5. If you still get the error, Continue till end of installation. (You will see one error)

6. Again start the installation process by clicking sas.exe.

7. Select "Resume unfinished deployment

8. While  checking the system in SAS Deployment Wizard,  You may get some tomcat process blocking error.

9. In command prompt please run following command

netstat -aon |find /i "listening" |find "8080"

Ex: taskkill /F /PID 189 (from the above command)

You have to run this several times, so that you won't see any Tomcat process while running step 8 (mentioned above).

10.Once this is cleared your installation will be successful.

 

I tried this on several laptops.  I am positive this works.

 

Good luck!

Ravi

 

 

 

Damo
SAS Employee

Hi @julia_yhy

 

I would separate what happened to the 2 products.

 

First:

  Completed with errors - SAS Deployment Tester - Client

  Completed successfully - SAS Deployment Tester - Client (Update)

You have a failure with the first installation but the update one is successful.

So your SAS Deployment Tester seems to be installed.

 

Now the other one:

  Completed with errors - SAS/GRAPH Java Applets for Web Servers

  Completed with errors - SAS/GRAPH Java Applets for Web Servers (Update)

 

This is a product you can install without using your depot. Did you try to download it from https://support.sas.com/downloads/browse.htm?fil=&cat=82 and then install it?

 

Overall, the problem might be due to an invalid/corrupted depot.

If you want to check the validity of your depot, you can use the SAS Depot Checker, it's very easy to use and it's available from your depot.

 

Hope that helps.

 

Cheers,

Damo

RaviSubramanian
Calcite | Level 5

Hi Damo,

 

Thanks for the response.

 

Yes, I downloaded new Software Depot and started the installation.  Still I was getting error.  I had to run setup.exe twice to complete the installation process.

 

Thanks

Ravi

 

 

Damo
SAS Employee

Hi @RaviSubramanian

 

Thanks for your clarification.

But sorry, my reply was related to Julia's post.

 

Cheers,
Damo

ChrisHemedinger
Community Manager

Hi @RaviSubramanian and @Damo - this is a super old thread (2 1/2 years).

 

@RaviSubramanian - if you have a question/problem, please post to a new topic.  Your error messages are different than the original poster in this case.

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