Thank you for this suggestion. We followed the below steps to resolve it. 1. start the evm agents 2. Opened the configure page of grid manager platform 3. Cleared all the fields which includes the lsf admin username, passwords, ticket url and service url 4. Saved the changes 5. Then stopped the evm agents and waited for the metadata server to unlock the account which took 5 minutes 6. Started the agents and then updated the fields   This seemed to have worked.  ... View more

OK, I think I've got to the bottom of it, and it looks like it's the Office Add-In rather than SAS itself. There's an AMO setting "SAS results files location" which looks like it's set by default to a user's home drive. Where AMO was installed before the move to OneDrive that would be the UNC to their H: drive. So any time they opened Word, Excel or Powerpoint it tried to recreate that if it didn't exist. ... View more

Thank you for the replies provided. I was able resolved the issue with the following:   sas-admin profile init Enter: http://sasserver.demo.sas.com *** RESET TOKEN *** sas-admin --verbose --profile Default -k auth login Enter <UserID>/<Password>   All is good! ... View more