What version of Visual Analytics are you using?  Here is an article explaining how to do this using a custom chart from VA Graph Builder. It is old but should still apply to more recent releases: https://communities.sas.com/t5/SAS-Communities-Library/Keep-your-SAS-Visual-Analytics-charts-in-sync-through-shared/ta-p/223468  ... View more

Can you include a screenshot of the web view and the mobile view? ... View more

Hi there! What version of Visual Analytics are you using, and what browser are you using? Have you tried a different browser? Do you have any zoom level applied in your browser? Sometimes we see display issues if you have your browser zoomed in more than 100% or zoomed out.  ... View more

What version of Visual Analytics are you using?   Here is an article explaining how to do this using a custom chart from VA Graph Builder. It is old but should still apply to more recent releases: https://communities.sas.com/t5/SAS-Communities-Library/Keep-your-SAS-Visual-Analytics-charts-in-sync-through-shared/ta-p/223468  ... View more

Would it be possible to move the current report-level filters to page-level filters and only put them on the pages that need to be filtered by those prompts? Alternatively, maybe you could keep the reports separate but provide a report link between them so they can be opened separately to avoid improper filtering. ... View more

Have you tried using a custom category to specify the order of the values in the category?  More info here: https://go.documentation.sas.com/doc/en/vacdc/v_026/vareportdata/p15f7c1bp1vv09n1ezx5yifpg9ni.htm  ... View more

@atul1 - If you haven't already, I would suggest opening a case so that Technical Support can assist you further with this issue. https://support.sas.com/en/technical-support.html  ... View more

What version of Visual Analytics are you using? You said it works on single tenant, so does that mean the system where it fails is multi-tenant? ... View more

@sierragb - One other thing I discovered that you could try. In the Options for the decision tree, under Model Display, change the layout to Stack.      This will place the 4 visuals into a stack container, which shows them each individually rather than all in one shot. If you do this and then select Save Image, it will show only the decision tree (or whichever visual you have displayed in the stack at the time).    Note that it will include the labels/tabs for switching between the visuals in the stack, but it still only focuses on one object at a time.    Example:     ... View more

I do not think you can isolate just the decision tree using the Save Image or Print Object options in Visual Analytics. I would suggest using a screenshot tool such as Snipping Tool to take a screenshot of just the decision tree, or you can use the Save Image option and then crop the image to remove the other visuals. ... View more

I believe you need to create the calculation as an aggregated measure so that you are calculating the percentage of the aggregated (summed) data for each date.   You can create the calculation like below. Replace MPG(City) and MPG(Highway) with your variables. Let me know if that works.     ... View more

It looks like they have the correct capabilities to view reports, but they also need to have the correct permissions on the data to be able to see the report.   This documentation explains what permissions are needed to accomplish various tasks, including viewing reports:  SAS Visual Analytics 7.5 Administration: Permissions by Task    Specifically, they need to have ReadMetadata and Read permission on the table used in the report. See the first row on the table below.   ... View more