@pkatapally,
There is not a way to tell you exactly what happened without some diagnostic logging turned on when the failure occurred. Usually, the failure is due to file permission errors. If logging for the WorkspaceServer sessions has been enabled, this is a common source of failure if the users are not able to create the logs due to permissions on the directory holding the logs. Other sources would be incorrect permissions to create the WORK library, or, especially in the case of new users, their Unix $HOME directories do not have the correct permissions. One last cause would be that the permissions on the directories in the <SASConfig> path have been set so that the users are not able to access and execute the WorkspaceServer.sh script.
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