Visual Analytics Viewer error

[Alex91]

Hello

I have a problem opening any report in report viewer. it says the error below.

But in report designer all reports can be succecfully opened.

How i can fix it?

[Sam_SAS]

Hello Alex,

Do you get this error when opening a report link, or when you navigate to a report through the Open menu, etc?

Also, which version of VA do you have?

Thanks,
Sam

[Alex91]

Yes, as far as i have no list of reports in report viewer for some reason, i open every report through browse menu.

We have got 7.4 version.

[Madelyn_SAS]

In SAS Visual Analytics Designer, in the Open dialog box where you would browse to a report, what is available to select in the Type field? 

You might be encountering this issue: http://support.sas.com/kb/55/653.html 

[Alex91]

To be honest, didn't get the question =/ In VA Designer i usually open a report via "open report"

[Madelyn_SAS]

I think you might be encountering the issue in this SAS Note: ttp://support.sas.com/kb/55/653.html 

Can you please follow the instructions in the note: 

If you encounter these problems, look for the bisrvmid_loadContent_<timestamp>.log. This log is in a location that is similar to </SAS-configuration-directory>/Lev1/Logs/Configure/.

• If the log does not exist, then the script that loads content was never run. In this case, you must manually run the manualLoadContent script.
• If the log exists, then it probably contains an error that indicates why the step to load content failed.

[Alex91]

I think you might be encountering the issue in this SAS Note: ttp://support.sas.com/kb/55/653.html 

This helped for me! thanks a lot!