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davidbao
Fluorite | Level 6

Hi,

 

I am a new user to SAS VA and when I log into the VA hub I ONLY see the Theme Designer tile, I cannot add any other tiles. I have attached 2 screenshots, 1 showing what I expect to see and the other what I actually see.

 

I have even gone into SAS Management Console to give myself access as a VA administrator with no effect.

 

Thanks

David


actual.png
expected.png
1 ACCEPTED SOLUTION

Accepted Solutions
Madelyn_SAS
SAS Super FREQ

It sounds like you are encountering the issue in this SAS note:

http://support.sas.com/kb/56/056.html

 

But, first, I suggest clickiing on the Shortcut Tile. If you click the Application drop-down list, do you see any applications other than Theme Designer. I'm asking because, if you add yourself to a role after you have already opened SAS Home, then the additional application tiles are not added by default.

View solution in original post

6 REPLIES 6
SASKiwi
PROC Star

Make sure you have the metadata roles Visual Analytics Data Administrator and Visual Data Builder Administrator as well.

Madelyn_SAS
SAS Super FREQ

It sounds like you are encountering the issue in this SAS note:

http://support.sas.com/kb/56/056.html

 

But, first, I suggest clickiing on the Shortcut Tile. If you click the Application drop-down list, do you see any applications other than Theme Designer. I'm asking because, if you add yourself to a role after you have already opened SAS Home, then the additional application tiles are not added by default.

davidbao
Fluorite | Level 6

Thank you. drop down list is still Theme Designer only, must be the metadata license.

jhaque
Calcite | Level 5
Hi I am also facing same kind of issue. It shows white screen apart from home.left side having all apps but nothing in application theme. i tried to reset but no result. Can you please help me on this?
Madelyn_SAS
SAS Super FREQ

If SAS Home is blank, but the applications menu on the left shows the SAS Visual Analytics applications, then you might be encountering this issue:

 

http://support.sas.com/kb/59/914.html

 

Are you able to use any of the applications from the left pane, or do you see the error in the note.

davidbao
Fluorite | Level 6

Hi,

 

The issue is with your license. The accepted solution in the thread explains it.

You will need to give yourself access on SAS management console.

 

David

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