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KarunaTiwari
Obsidian | Level 7

Hi All,

 

I have 2 columns in my data set - Handle Time and Handled Calls.

I am creating an aggregated measure in the front end - AHT = Handle Time / Handle Calls.

 

Now I want to create Buckets based on Aggregated measure AHT such as

If AHT between 0 and 300, 'AHT Bucket'n = '0-300'

Else If AHT between 300 and 600, 'AHT Bucket'n = '300-600'

Else If AHT between 600 and 900, 'AHT Bucket'n = '600-900'

Else 'AHT Bucket'n = '900+'

 

Please can anyone help me with how to achieve this.

 

Regards,

Karuna

2 REPLIES 2
SuryaKiran
Meteorite | Level 14

In Data Builder you can write a CASE as you write in PROC SQL under Expression in Column Editor based on your aggregation.  

Thanks,
Suryakiran

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