BookmarkSubscribeRSS Feed
KarunaTiwari
Obsidian | Level 7

Hi All,

 

I have 2 columns in my data set - Handle Time and Handled Calls.

I am creating an aggregated measure in the front end - AHT = Handle Time / Handle Calls.

 

Now I want to create Buckets based on Aggregated measure AHT such as

If AHT between 0 and 300, 'AHT Bucket'n = '0-300'

Else If AHT between 300 and 600, 'AHT Bucket'n = '300-600'

Else If AHT between 600 and 900, 'AHT Bucket'n = '600-900'

Else 'AHT Bucket'n = '900+'

 

Please can anyone help me with how to achieve this.

 

Regards,

Karuna

2 REPLIES 2
SuryaKiran
Meteorite | Level 14

In Data Builder you can write a CASE as you write in PROC SQL under Expression in Column Editor based on your aggregation.  

Thanks,
Suryakiran

SAS Innovate 2025: Call for Content

Are you ready for the spotlight? We're accepting content ideas for SAS Innovate 2025 to be held May 6-9 in Orlando, FL. The call is open until September 25. Read more here about why you should contribute and what is in it for you!

Submit your idea!

Tips for filtering data sources in SAS Visual Analytics

See how to use one filter for multiple data sources by mapping your data from SAS’ Alexandria McCall.

Find more tutorials on the SAS Users YouTube channel.

Discussion stats
  • 2 replies
  • 997 views
  • 0 likes
  • 3 in conversation