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LRothman
Fluorite | Level 6

My Sas OnDemand for Academics suddenly froze. When I reopened, my program that I had saved regularly was completely gone. Any way to retrieve it? There is no document recovery option evident.

8 REPLIES 8
LRothman
Fluorite | Level 6
Hi,
I was saving it onto the Server Files (Home)- kept hitting the Save icon.
Completely disappeared.
Thanks!
MarkusWeick
Barite | Level 11

Hi @LRothman , "kept hitting the Save icon" sounds like it wasn't activated. Could you please post a screen shot of your saving attempt?

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LRothman
Fluorite | Level 6

Hi,

Thanks, but it was days ago. I hit the "Save" icon on the top. The program showed up on the window on the left under my identified server folder.   And then it suddenly was gone. 

Thanks

LRothman
Fluorite | Level 6
Concussion.sas
tc
Lapis Lazuli | Level 10 tc
Lapis Lazuli | Level 10

Don't know if this is what happened to you, but what still confuses me momentarily whenever it happens to me is that a save does nothing if you haven't selected a directory to save the file in AND you are not notified what the problem is, leading to the repeated save attempts you noted. I've also seen this with software other than SAS Studio - wish UI/UX folks would address this, because it can drive one crazy! 😀 

 

The other gotcha here is that SAS Studio does a good job of making unsaved changes available when you open your next session, but ONLY if you've done an initial save. Again, this can happen with other software, but if SAS is looking for enhancement ideas, I like the approach that software like Jupyter, VS Code, and Snowflake have adopted, which is to make unsaved code available across sessions in a default name (e.g., as untitled-1.pynb), although I have to confess I didn't like this practice at first! 🙂 

LRothman
Fluorite | Level 6
HI,
Thanks - but it was saved in the directory right at the beginning. Still
not idea why this happened, but so unbelievably frustrating. Days and days
of work.
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