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Hi All,
I have a user who is unable to log in with the following error [see attached].
From what I can see the suggestions are around deleting some XML files in the EG\5.1 folder.
I was just wondering if you can advise on the matter...
thank you
Kind regards
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Hi Mitreto,
Yes, we have seen this issue a couple times. We don't currently have an explanation for why the SDSControl.xml file is sometimes getting saved in a bad xml format (all NUL characters), however you can workaround by having the user simply delete this file:
%appdata%\SAS\SharedSettings\7.1\SDSControl.xml
We already made changes in the next release to better handle this issue.
Casey
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Hi Mitreto,
Yes, we have seen this issue a couple times. We don't currently have an explanation for why the SDSControl.xml file is sometimes getting saved in a bad xml format (all NUL characters), however you can workaround by having the user simply delete this file:
%appdata%\SAS\SharedSettings\7.1\SDSControl.xml
We already made changes in the next release to better handle this issue.
Casey
Register today and join us virtually on June 16!
sasglobalforum.com | #SASGF
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Hi Casey,
thank you very much for your reply. The problem was solved.
Kind regards
Marin