Solved: Re: SAS EG 5.1 login exception - error loading control file

Mitreto · Posted 05-11-2017 12:47 PM

Hi All,

I have a user who is unable to log in with the following error [see attached].

From what I can see the suggestions are around deleting some XML files in the EG\5.1 folder.

I was just wondering if you can advise on the matter...

thank you

Kind regards

CaseySmith · Posted 05-11-2017 02:41 PM

Hi Mitreto,

Yes, we have seen this issue a couple times. We don't currently have an explanation for why the SDSControl.xml file is sometimes getting saved in a bad xml format (all NUL characters), however you can workaround by having the user simply delete this file:

%appdata%\SAS\SharedSettings\7.1\SDSControl.xml

We already made changes in the next release to better handle this issue.

Casey

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View solution in original post

CaseySmith · Posted 05-11-2017 02:41 PM

Hi Mitreto,

Yes, we have seen this issue a couple times. We don't currently have an explanation for why the SDSControl.xml file is sometimes getting saved in a bad xml format (all NUL characters), however you can workaround by having the user simply delete this file:

%appdata%\SAS\SharedSettings\7.1\SDSControl.xml

We already made changes in the next release to better handle this issue.

Casey

Register today and join us virtually on June 16!
sasglobalforum.com | #SASGF

View now: on-demand content for SAS users

Mitreto · Posted 05-12-2017 05:39 AM

Hi Casey,

thank you very much for your reply. The problem was solved.

Kind regards

Marin

SAS EG 5.1 login exception - error loading control file

Re: SAS EG 5.1 login exception - error loading control file

Re: SAS EG 5.1 login exception - error loading control file

Re: SAS EG 5.1 login exception - error loading control file

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