SASMiner - Cannot connect to "SASMiner - Logical Workspace Server"

[Jens89]

Hi,

When opening any of my projects in Miner, I keep on getting the following error:

SASMiner - Cannot connect to "SASMiner - Logical Workspace Server" Make sure the workspace server is running and accessible.

I have added a screenshot. 

 

[AnandVyas · Accepted solution]

Hi @Jens89 

This error means E-Miner client isn't able to launch a workspace session. You will have to check with your site administrator if any SAS Services are down, specifically the object spawner.

[Tom007]

What was the solution for this issue?
Object spawner service stop&start didn't help.

[Tom007]

Hi Jens89

I hope you are doing good.
How did the issue got fixed, what was the step followed.
I did restart Object Spawner alone, but didn't help.
Stopped and started service on compute server, that also did not work!

Please let me how did you fixed the issue.

[AnandVyas]

Are you able to connect to workspace using any other client like EG or SAS Studio?

[Tom007]

Thank you for response Anand_V
I'm able to connect via SAS EG and expand SASApp, able to execute sas program without any issues.

[AnandVyas]

That's interesting. Could you replicate this issue and capture the object spawner logs? If you don't see anything unusual, try it again after enabling the debug logs.

[Tom007]

Restart of entire SAS application services helped issue to fix.
Also, Mid-tier restart would be helpful.
Thank you Anand_V much appreciated for your assistance.