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kribenn
Calcite | Level 5

Hi, we have a list of users who accidently clicked on the unsubscribe button and they can no longer receive e-mails.

What is the process to have these users resubscribe to receive e-mails again.

This is on SAS CI360

 

Thank you. 

1 ACCEPTED SOLUTION

Accepted Solutions
MarkKorey_sas
SAS Employee

Hi @kribenn -

See the Update or Import Contact Preferences section of the CI360 Admin Guide for details on how to add or update records in the CONTACT_PREFERENCE table. If you need additional assistance, please reach out to Tech Support.

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2 REPLIES 2
MarkKorey_sas
SAS Employee

Hi @kribenn -

See the Update or Import Contact Preferences section of the CI360 Admin Guide for details on how to add or update records in the CONTACT_PREFERENCE table. If you need additional assistance, please reach out to Tech Support.

kribenn
Calcite | Level 5
Thank you!
How to improve email deliverability

SAS' Peter Ansbacher shows you how to use the dashboard in SAS Customer Intelligence 360 for better results.

Find more tutorials on the SAS Users YouTube channel.

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