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Vera_Yu
Calcite | Level 5

Hi.

 

I am trying to uninstall SAS9.4 on my computer.

I tried two ways -- using the Uninstall SAS Software task in the SAS deployment manager and doing in the slilent way (sasdm.exe -quiet -responsefile c:\myresponse_file). However, both ways got stuck on starting the deployment manager.

After selecting preferred language, the process got stuck on what is shown in the picture below for hours.

 

Snipaste_2021-03-04_18-14-29.png

 

Can anyone help? Thank you!

 

Operating system: Windows10

Java version:

java 12.0.2 2019-07-16
Java(TM) SE Runtime Environment (build 12.0.2+10)
Java HotSpot(TM) 64-Bit Server VM (build 12.0.2+10, mixed mode, sharing)

 

2 REPLIES 2
Anand_V
Ammonite | Level 13

Check the logs for any errors or warnings reported to better troubleshoot this issue. Paths can be found in the KB link shared by @angian 

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