need help with license renewal

[nnl3256]

We’ve got SAS94_9C9HD6_70090301_Win_X64_Wrkstn file and ready to renew license. After went through program -> SAS -> renew SAS software 9.4 -> run as administrator and entered credential, there was no pop-up window to allow enter the renewal file name on my laptop. Our IT help team tried using DOS comments, but it couldn’t help. We’ve changed a new laptop with window 10 operating system and re-installed SAS last October; renewal on some laptops are successful, but I need help. We are using SAS 9.4 TS Level 1M5 , see details in the attached file. Thanks,

[DanielKaiser]

Hi @nnl3256,
since you have an Environment newer then M2, you have to use the SAS Deployment Manager to update your License.

http://support.sas.com/kb/56/169.html

Just run it as Administrator and select "Apply SAS Foundation license file for renewal "