The application could not log on to the server. SAS 9.3

[MG18]

I have done client side installetion but when i am trying to connect to server but i am getting below error:-

The application could not log on on to server "apptest:8591". The machine name is not valid.

Version :- 9.3

o/s :- Linux 

[JuanS_OCS]

Hello @MG18,

it seems to me as your client cannot resolve the apptest name. Please try write down a correct machine name on your connection details.

TO know if a machine name is correct, try to execute a ping to the machine name. Probably you will only need to include the full qualified hostname (as apptest.my.company.com ).

[anja]

Hi,

are all users getting this error message?

Could you provide the log file/entire error message?

Also, take a look at the metadata server log to see if you can gather any additional information.

Thanks

Anja

[SurajChand · Accepted solution]

Hi MG18,

it seems that client machine is unable to validate the apptest (domain name) with the IP address of the SAS server.

make sure you have configured the DNS to resolve the domain name to IP address and vice-versa OR place the hosts entries to redirect the request directly.
In windows:- open hosts file with editor with administrative rights.
Host Entries path : C:\Windows\System32\drivers\etc\hosts
127.0.0.1 localhost
xxx.xxx.xxx.xx apptest.
save and exit.
then try to connect the same once again.

** if you have multiple tier SAS server then place all 3 (Meta, Compute, Mid-tier) host entries to resolve the issue.

make sure all SAS services/server must be validated through SAS management console.