BookmarkSubscribeRSS Feed
🔒 This topic is solved and locked. Need further help from the community? Please sign in and ask a new question.
FredGPC
Fluorite | Level 6

Hello,

Im currently installing sas viya on an OL7.3 VM Server, and while installing with ansible-playbook it always gets an error on "TASK [ensure_install_user : Install sas-certframe RPM, ensuring installation user and group are present] ***"

 

I have all the pre-requisites, double checked them, also have a working openldap.

 

The error is the following:

 

fatal: [deployTarget]: FAILED! => {"changed": true, "failed": true, "msg": "https://ses.sas.download/ses/repos/shipped/va/100/va-100-x64_redhat_linux_6-yum/sas-certframe-3.1.22...: [Errno 14] HTTPS Error 410 - Gone\nTrying other mirror.\n\n\nError downloading packages:\n  sas-certframe-3.1.22-20170522.1495474858380.x86_64: [Errno 256] No more mirrors to try.\n\n", "rc": 1, "results": ["Loaded plugins: ulninfo, versionlock\nResolving Dependencies\n--> Running transaction check\n---> Package sas-certframe.x86_64 0:3.1.22-20170522.1495474858380 will be installed\n--> Finished Dependency Resolution\n\nDependencies Resolved\n\n================================================================================\n Package\n   Arch   Version                       Repository                         Size\n================================================================================\nInstalling:\n sas-certframe\n   x86_64 3.1.22-20170522.1495474858380 sas-va-100-x64_redhat_linux_6-yum 3.0 M\n\nTransaction Summary\n================================================================================\nInstall  1 Package\n\nTotal download size: 3.0 M\nInstalled size: 9.8 M\nDownloading packages:\nNo Presto metadata available for sas-va-100-x64_redhat_linux_6-yum\n"]}

 

Any help would be appreciated.

Thanks in advance,

 

Frederico.

1 ACCEPTED SOLUTION

Accepted Solutions
alexal
SAS Employee

@FredGPC,

HTTP/1.0 410 Download count exceeded

I've increased the download limit for that software order. Please try again after an hour.

View solution in original post

25 REPLIES 25
alexal
SAS Employee

@FredGPC,


Can you show me full deployment.log? Also, do you have a proxy server on your network?

FredGPC
Fluorite | Level 6

I'm not using a proxy server, and the deployment log in attached, thank you.

I tried to install other packages using yum to try to see if it was a yum problem, but everyone that I tried was successful.

alexal
SAS Employee

@FredGPC,

 

From your Ansible playbook directory run this command and show me the output:

 

curl -OLv --cert ./entitlement_certificate.pem --cacert ./SAS_CA_Certificate.pem  https://ses.sas.download/ses/repos/shipped/va/100/va-100-x64_redhat_linux_6-yum/sas-certframe-3.1.22-20170522.1495474858380.x86_64.rpm

 

Also, I need to know your software order number.

FredGPC
Fluorite | Level 6

the command :

 

[sas@sasviya sas_viya_playbook]$ curl -OLv --cert ./entitlement_certificate.pem --cacert ./SAS_CA_Certificate.pem  https://ses.sas.download/ses/repos/shipped/va/100/va-100-x64_redhat_linux_6-yum/sas-certframe-3.1.22...
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0* About to connect() to ses.sas.download port 443 (#0)
*   Trying 149.173.160.82...
* Connected to ses.sas.download (149.173.160.82) port 443 (#0)
* Initializing NSS with certpath: sql:/etc/pki/nssdb
*   CAfile: ./SAS_CA_Certificate.pem
  CApath: none
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0* NSS: client certificate from file
*       subject: CN=sas.download,O=SAS Institute Inc.,C=US
*       start date: Dec 10 00:00:00 2017 GMT
*       expire date: Dec 11 00:00:00 2027 GMT
*       common name: sas.download
*       issuer: E=SoftwareProductionSystems@sas.com,CN=Certificate Authority for Client Authentication,OU=Release Engineering,O="SAS Institute, Inc."
* SSL connection using TLS_DHE_RSA_WITH_AES_256_GCM_SHA384
* Server certificate:
*       subject: CN=ses.sas.download,OU=Release Engineering,O=SAS Institute Inc.,L=Cary,ST=North Carolina,C=US
*       start date: Feb 28 15:50:28 2018 GMT
*       expire date: Mar 01 15:50:28 2021 GMT
*       common name: ses.sas.download
*       issuer: CN=SES Intermediate 2018,OU=Release Engineering,O=SAS Institute Inc.,L=Cary,ST=North Carolina,C=US
> GET /ses/repos/shipped/va/100/va-100-x64_redhat_linux_6-yum/sas-certframe-3.1.22-20170522.1495474858380.x86_64.rpm HTTP/1.1
> User-Agent: curl/7.29.0
> Host: ses.sas.download
> Accept: */*
>
* HTTP 1.0, assume close after body
< HTTP/1.0 410 Download count exceeded
< Date: Tue, 22 May 2018 13:07:38 GMT
< Server: Apache/2.4.6 (Red Hat Enterprise Linux) OpenSSL/1.0.1e-fips PHP/5.4.16 mod_wsgi/3.4 Python/2.7.5
< X-Powered-By: PHP/5.4.16
< Content-Length: 24
< Connection: close
< Content-Type: text/html; charset=UTF-8
<
{ [data not shown]
100    24  100    24    0     0     25      0 --:--:-- --:--:-- --:--:--    25
* Closing connection 0

 

Software order number :

Order Number: 9BVTV9  

alexal
SAS Employee

@FredGPC,

HTTP/1.0 410 Download count exceeded

I've increased the download limit for that software order. Please try again after an hour.

FredGPC
Fluorite | Level 6

Okey thank you 🙂

alexal
SAS Employee

@FredGPC,

 

You are welcome.

BeNur
Obsidian | Level 7

Hi !

 

I have the same problem while installing sas Viya

fatal: [prog]: FAILED! => {"changed": true, "failed": true, "msg": "https://ses.sas.download/ses/repos/:/decsnmgr/100/decsnmgr-100-x64_redhat_linux_6-yum/Packages/s/sas...: [Errno 14] HTTPS Error 410 - Gone\nTrying other mirror.\n\n\nError downloading packages:\n sas-javaesntl-1.1.17-20171114.1510685505098.x86_64: [Errno 256] No more mirrors to try.\n\n", "rc": 1, "results": ["Loaded plugins: amazon-id, rhui-lb, search-disabled-repos\nResolving Dependencies\n--> Running transaction check\n---> Package sas-javaesntl.x86_64 0:1.1.17-20171114.1510685505098 will be installed\n--> Finished Dependency Resolution\n\nDependencies Resolved\n\n================================================================================\n Package Arch Version Repository Size\n================================================================================\nInstalling:\n sas-javaesntl x86_64 1.1.17-20171114.1510685505098\n sas-decsnmgr-100-x64_redhat_linux_6-yum 6.2 k\n\nTransaction Summary\n================================================================================\nInstall 1 Package\n\nTotal download size: 6.2 k\nInstalled size: 3.6 k\nDownloading packages:\nDelta RPMs disabled because /usr/bin/applydeltarpm not installed.\n"]}

 

When I try this command curl -OLv --cert ./entitlement_certificate.pem --cacert ./SAS_CA_Certificate.pem https://ses.sas.download/ses/repos/shipped/decsnmgr/100/decsnmgr-100-x64_redhat_linux_6-yum/Packages...
It returns 

% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* Trying 149.173.160.82...
* TCP_NODELAY set
* Connected to ses.sas.download (149.173.160.82) port 443 (#0)
* Initializing NSS with certpath: sql:/etc/pki/nssdb
* CAfile: ./SAS_CA_Certificate.pem
CApath: none
* NSS: client certificate from file
* subject: CN=sas.download,O=SAS Institute Inc.,C=US
* start date: Jul 17 00:00:00 2018 GMT
* expire date: Jul 17 00:00:00 2028 GMT
* common name: sas.download
* issuer: E=SoftwareProductionSystems@sas.com,CN=Certificate Authority for Client Authentication,OU=Release Engineering,O="SAS Institute, Inc."
* ALPN/NPN, server did not agree to a protocol
* SSL connection using TLS_DHE_RSA_WITH_AES_256_GCM_SHA384
* Server certificate:
* subject: CN=ses.sas.download,OU=Release Engineering,O=SAS Institute Inc.,L=Cary,ST=North Carolina,C=US
* start date: Feb 28 15:50:28 2018 GMT
* expire date: Mar 01 15:50:28 2021 GMT
* common name: ses.sas.download
* issuer: CN=SES Intermediate 2018,OU=Release Engineering,O=SAS Institute Inc.,L=Cary,ST=North Carolina,C=US
> GET /ses/repos/shipped/decsnmgr/100/decsnmgr-100-x64_redhat_linux_6-yum/Packages/s/sas-javaesntl-1.1.17-20171114.1510685505098.x86_64.rpm HTTP/1.1
> Host: ses.sas.download
> User-Agent: curl/7.53.1
> Accept: */*
>
* HTTP 1.0, assume close after body
< HTTP/1.0 410 Download count exceeded

alexal
SAS Employee

@BeNur,

 

I need to know your software order number. I can increase the download limit for you.

BeNur
Obsidian | Level 7

Hi @alexal,

my Order Number: 9BZRDQ  

Thank you!

alexal
SAS Employee

@BeNur,

 

Done. Please try again in about an hour.

BeNur
Obsidian | Level 7
Many thanks for your assistance!
It's all ok now
alexal
SAS Employee

@BeNur,

 

You are welcome!

BeNur
Obsidian | Level 7

Hi  @alexal ,

 
I have another question for you
 
If I am going to reinstall sas viya (because now I want to apply specific domain name and ssl cert),
wouldn't there be again a problem with "Download count exceeded"

suga badge.PNGThe SAS Users Group for Administrators (SUGA) is open to all SAS administrators and architects who install, update, manage or maintain a SAS deployment. 

Join SUGA 

Get Started with SAS Information Catalog in SAS Viya

SAS technical trainer Erin Winters shows you how to explore assets, create new data discovery agents, schedule data discovery agents, and much more.

Find more tutorials on the SAS Users YouTube channel.

Discussion stats
  • 25 replies
  • 6915 views
  • 4 likes
  • 5 in conversation