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FredGPC
Fluorite | Level 6

Hello,

Im currently installing sas viya on an OL7.3 VM Server, and while installing with ansible-playbook it always gets an error on "TASK [ensure_install_user : Install sas-certframe RPM, ensuring installation user and group are present] ***"

 

I have all the pre-requisites, double checked them, also have a working openldap.

 

The error is the following:

 

fatal: [deployTarget]: FAILED! => {"changed": true, "failed": true, "msg": "https://ses.sas.download/ses/repos/shipped/va/100/va-100-x64_redhat_linux_6-yum/sas-certframe-3.1.22...: [Errno 14] HTTPS Error 410 - Gone\nTrying other mirror.\n\n\nError downloading packages:\n  sas-certframe-3.1.22-20170522.1495474858380.x86_64: [Errno 256] No more mirrors to try.\n\n", "rc": 1, "results": ["Loaded plugins: ulninfo, versionlock\nResolving Dependencies\n--> Running transaction check\n---> Package sas-certframe.x86_64 0:3.1.22-20170522.1495474858380 will be installed\n--> Finished Dependency Resolution\n\nDependencies Resolved\n\n================================================================================\n Package\n   Arch   Version                       Repository                         Size\n================================================================================\nInstalling:\n sas-certframe\n   x86_64 3.1.22-20170522.1495474858380 sas-va-100-x64_redhat_linux_6-yum 3.0 M\n\nTransaction Summary\n================================================================================\nInstall  1 Package\n\nTotal download size: 3.0 M\nInstalled size: 9.8 M\nDownloading packages:\nNo Presto metadata available for sas-va-100-x64_redhat_linux_6-yum\n"]}

 

Any help would be appreciated.

Thanks in advance,

 

Frederico.

1 ACCEPTED SOLUTION

Accepted Solutions
alexal
SAS Employee

@FredGPC,

HTTP/1.0 410 Download count exceeded

I've increased the download limit for that software order. Please try again after an hour.

View solution in original post

25 REPLIES 25
alexal
SAS Employee

@FredGPC,


Can you show me full deployment.log? Also, do you have a proxy server on your network?

FredGPC
Fluorite | Level 6

I'm not using a proxy server, and the deployment log in attached, thank you.

I tried to install other packages using yum to try to see if it was a yum problem, but everyone that I tried was successful.

alexal
SAS Employee

@FredGPC,

 

From your Ansible playbook directory run this command and show me the output:

 

curl -OLv --cert ./entitlement_certificate.pem --cacert ./SAS_CA_Certificate.pem  https://ses.sas.download/ses/repos/shipped/va/100/va-100-x64_redhat_linux_6-yum/sas-certframe-3.1.22-20170522.1495474858380.x86_64.rpm

 

Also, I need to know your software order number.

FredGPC
Fluorite | Level 6

the command :

 

[sas@sasviya sas_viya_playbook]$ curl -OLv --cert ./entitlement_certificate.pem --cacert ./SAS_CA_Certificate.pem  https://ses.sas.download/ses/repos/shipped/va/100/va-100-x64_redhat_linux_6-yum/sas-certframe-3.1.22...
  % Total    % Received % Xferd  Average Speed   Time    Time     Time  Current
                                 Dload  Upload   Total   Spent    Left  Speed
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0* About to connect() to ses.sas.download port 443 (#0)
*   Trying 149.173.160.82...
* Connected to ses.sas.download (149.173.160.82) port 443 (#0)
* Initializing NSS with certpath: sql:/etc/pki/nssdb
*   CAfile: ./SAS_CA_Certificate.pem
  CApath: none
  0     0    0     0    0     0      0      0 --:--:-- --:--:-- --:--:--     0* NSS: client certificate from file
*       subject: CN=sas.download,O=SAS Institute Inc.,C=US
*       start date: Dec 10 00:00:00 2017 GMT
*       expire date: Dec 11 00:00:00 2027 GMT
*       common name: sas.download
*       issuer: E=SoftwareProductionSystems@sas.com,CN=Certificate Authority for Client Authentication,OU=Release Engineering,O="SAS Institute, Inc."
* SSL connection using TLS_DHE_RSA_WITH_AES_256_GCM_SHA384
* Server certificate:
*       subject: CN=ses.sas.download,OU=Release Engineering,O=SAS Institute Inc.,L=Cary,ST=North Carolina,C=US
*       start date: Feb 28 15:50:28 2018 GMT
*       expire date: Mar 01 15:50:28 2021 GMT
*       common name: ses.sas.download
*       issuer: CN=SES Intermediate 2018,OU=Release Engineering,O=SAS Institute Inc.,L=Cary,ST=North Carolina,C=US
> GET /ses/repos/shipped/va/100/va-100-x64_redhat_linux_6-yum/sas-certframe-3.1.22-20170522.1495474858380.x86_64.rpm HTTP/1.1
> User-Agent: curl/7.29.0
> Host: ses.sas.download
> Accept: */*
>
* HTTP 1.0, assume close after body
< HTTP/1.0 410 Download count exceeded
< Date: Tue, 22 May 2018 13:07:38 GMT
< Server: Apache/2.4.6 (Red Hat Enterprise Linux) OpenSSL/1.0.1e-fips PHP/5.4.16 mod_wsgi/3.4 Python/2.7.5
< X-Powered-By: PHP/5.4.16
< Content-Length: 24
< Connection: close
< Content-Type: text/html; charset=UTF-8
<
{ [data not shown]
100    24  100    24    0     0     25      0 --:--:-- --:--:-- --:--:--    25
* Closing connection 0

 

Software order number :

Order Number: 9BVTV9  

alexal
SAS Employee

@FredGPC,

HTTP/1.0 410 Download count exceeded

I've increased the download limit for that software order. Please try again after an hour.

FredGPC
Fluorite | Level 6

Okey thank you 🙂

alexal
SAS Employee

@FredGPC,

 

You are welcome.

BeNur
Obsidian | Level 7

Hi !

 

I have the same problem while installing sas Viya

fatal: [prog]: FAILED! => {"changed": true, "failed": true, "msg": "https://ses.sas.download/ses/repos/:/decsnmgr/100/decsnmgr-100-x64_redhat_linux_6-yum/Packages/s/sas...: [Errno 14] HTTPS Error 410 - Gone\nTrying other mirror.\n\n\nError downloading packages:\n sas-javaesntl-1.1.17-20171114.1510685505098.x86_64: [Errno 256] No more mirrors to try.\n\n", "rc": 1, "results": ["Loaded plugins: amazon-id, rhui-lb, search-disabled-repos\nResolving Dependencies\n--> Running transaction check\n---> Package sas-javaesntl.x86_64 0:1.1.17-20171114.1510685505098 will be installed\n--> Finished Dependency Resolution\n\nDependencies Resolved\n\n================================================================================\n Package Arch Version Repository Size\n================================================================================\nInstalling:\n sas-javaesntl x86_64 1.1.17-20171114.1510685505098\n sas-decsnmgr-100-x64_redhat_linux_6-yum 6.2 k\n\nTransaction Summary\n================================================================================\nInstall 1 Package\n\nTotal download size: 6.2 k\nInstalled size: 3.6 k\nDownloading packages:\nDelta RPMs disabled because /usr/bin/applydeltarpm not installed.\n"]}

 

When I try this command curl -OLv --cert ./entitlement_certificate.pem --cacert ./SAS_CA_Certificate.pem https://ses.sas.download/ses/repos/shipped/decsnmgr/100/decsnmgr-100-x64_redhat_linux_6-yum/Packages...
It returns 

% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0* Trying 149.173.160.82...
* TCP_NODELAY set
* Connected to ses.sas.download (149.173.160.82) port 443 (#0)
* Initializing NSS with certpath: sql:/etc/pki/nssdb
* CAfile: ./SAS_CA_Certificate.pem
CApath: none
* NSS: client certificate from file
* subject: CN=sas.download,O=SAS Institute Inc.,C=US
* start date: Jul 17 00:00:00 2018 GMT
* expire date: Jul 17 00:00:00 2028 GMT
* common name: sas.download
* issuer: E=SoftwareProductionSystems@sas.com,CN=Certificate Authority for Client Authentication,OU=Release Engineering,O="SAS Institute, Inc."
* ALPN/NPN, server did not agree to a protocol
* SSL connection using TLS_DHE_RSA_WITH_AES_256_GCM_SHA384
* Server certificate:
* subject: CN=ses.sas.download,OU=Release Engineering,O=SAS Institute Inc.,L=Cary,ST=North Carolina,C=US
* start date: Feb 28 15:50:28 2018 GMT
* expire date: Mar 01 15:50:28 2021 GMT
* common name: ses.sas.download
* issuer: CN=SES Intermediate 2018,OU=Release Engineering,O=SAS Institute Inc.,L=Cary,ST=North Carolina,C=US
> GET /ses/repos/shipped/decsnmgr/100/decsnmgr-100-x64_redhat_linux_6-yum/Packages/s/sas-javaesntl-1.1.17-20171114.1510685505098.x86_64.rpm HTTP/1.1
> Host: ses.sas.download
> User-Agent: curl/7.53.1
> Accept: */*
>
* HTTP 1.0, assume close after body
< HTTP/1.0 410 Download count exceeded

alexal
SAS Employee

@BeNur,

 

I need to know your software order number. I can increase the download limit for you.

BeNur
Obsidian | Level 7

Hi @alexal,

my Order Number: 9BZRDQ  

Thank you!

alexal
SAS Employee

@BeNur,

 

Done. Please try again in about an hour.

BeNur
Obsidian | Level 7
Many thanks for your assistance!
It's all ok now
alexal
SAS Employee

@BeNur,

 

You are welcome!

BeNur
Obsidian | Level 7

Hi  @alexal ,

 
I have another question for you
 
If I am going to reinstall sas viya (because now I want to apply specific domain name and ssl cert),
wouldn't there be again a problem with "Download count exceeded"

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