We're currently running one SAS Mid Tier Server (Server1_1) on a Windows instance. Users are accessing web applications through a reverse proxy set up with the following guide: https://documentation.sas.com/?docsetId=bimtag&docsetTarget=p0sxhuco18v167n13dsmnrfqv7yy.htm&docsetV...
This setup was running for a few weeks until recently where users were getting a 502 response. I've tried the following with no success:
- Resetting the Web Application Server through Windows Services
- Resetting the Web Application Server by running \<SAS Config Dir>\Lev1\Web\Scripts\AppServer\appsrvconfig.cmd restart (also stop and start)
- Restarting the Windows Instance
- clearing the logs, temp, and work\Catalina\localhost in the <SAS Config Dir>\Lev1\Web\WebAppServer\SASServer1_1 directory
looking at the server logs in SASServer1_1\logs, this is the only line I see when I try to start the Web Application Server Service. There are no other errors
Web Application Server Does Not Start
2020-04-21 21:45:08,236 INFO (WrapperSimpleAppMain) [org.apache.catalina.startup.Catalina] Initialization processed in 11023 ms
Previously when I've successfully reset the Web Application Server, I've seen this as the output, followed with all of our web applications deploying:
Web Application Server Works
2020-03-25 20:38:24,261 INFO (WrapperSimpleAppMain) [org.apache.catalina.core.StandardService] Starting service [Catalina]
2020-03-25 20:38:24,261 INFO (WrapperSimpleAppMain) [org.apache.catalina.core.StandardEngine] Starting Servlet Engine: Pivotal tc Runtime 3.2.11.RELEASE/8.5.32.A.RELEASE
I'm also seeing this error under the wrapper file in Server1_1\logs:
ERROR | wrapper | <TIMESTAMP> | The SAS [Config-Lev1] SASServer1_1 - WebAppServer service is already running with status: RUNNING
However, I've verified that the Web Application Server service is not running before trying to start. Doing a netstat to see if anything is running on 8080 shows that nothing is running. I'm not sure if that means that something is lingering from an improper shutdown.
Has anyone encountered this issue before? Thanks in advance!
