Thanks,
Andrew and all - yes, on the Tech Support page at " Contact SAS Institute Technical Support " SAS recommends:
"If you are unable to resolve a problem by using the Self Help resources that are available to you, our consultants are available for real-time support."
Lize411: you can get all the information about contacting Technical Support on this page
Of course, SAS communities is a great place to ask a question for how to use the software and to find quick answers from SAS experts and peers.
Sometimes, the way the question is asked will make a difference. I recommend reading this article
may also have some advice.
Have a great day!
(logged in as Communities Admin) ![Smiley Happy Smiley Happy](/i/smilies/16x16_smiley-happy.png)