ERROR SAVA - SearchServiceImpl - Unable to obtain Available Facets.

[SAS_LuisBolivar]

Hello everybody, good morning.

I am getting the following error in SAS Visual Analytics "SearchServiceImpl - Unable to obtain Available Facets.".

I would like to know if any of you have had this problem before. And what step did they apply to solve it.

The version of VA 7.5 and SAS M7.

Thank you.

[AnandVyas]

Hi @SAS_LuisBolivar 

Is the IR studio up and running? You can check the following KB notes.

https://support.sas.com/kb/54/579.html

https://support.sas.com/kb/59/133.html

[JuanS_OCS]

Hello @SAS_LuisBolivar ,

in addition to the indication by @AnandVyas , I would check if your license has been properly updated, in your SAS binaries and in your SAS Metadata.

This kind of message is relatively common in these case, strange behavior can be found.

https://blogs.sas.com/content/sgf/2016/08/02/two-steps-to-update-your-sas-license-and-check-if-it-is...

http://support.sas.com/kb/49/750.html

http://support.sas.com/documentation/installcenter/en/ikunixplannedri/66610/PDF/default/setinit_plan...

Please let us know how it goes, I hope this helps.

Best regards,

Juan