02-25-2025
Bet_ty
SAS Employee
Member since
01-07-2016
- 38 Posts
- 1 Likes Given
- 5 Solutions
- 8 Likes Received
About
- More than 19 years experience with SAS Software
- More than 15 years domain knowledge – in the following SAS Solutions
Customer Intelligence
Campaign Management
Marketing Automation
Marketing Optimization
previous supported SAS Solutions:
SAS Strategic Performance Management
SAS Supplier Relationship Management
- Hands on experience in creating demos and technical scenarios
- Occasional Onsite Support for Trouble Shooting worldwide
-
Latest posts by Bet_ty
Subject Views Posted 841 02-25-2025 10:44 AM 1180 07-13-2023 12:24 PM 1307 05-09-2023 07:53 AM 1529 09-29-2022 07:51 AM 1127 11-26-2020 10:09 AM 1481 09-28-2020 07:03 AM 1499 09-28-2020 05:59 AM 491 01-10-2020 05:09 AM 604 11-28-2019 07:41 AM 894 11-18-2019 12:26 PM -
Activity Feed for Bet_ty
- Posted Re: Values X and S in table CI_TREATMENT_CHAR_UDF of SAS Customer Intelligence (CI) 6.6 on SAS Customer Intelligence. 02-25-2025 10:44 AM
- Liked Re: links in camaign for JamesAnderson. 12-09-2024 09:22 AM
- Tagged Additional Information on SAS® Customer Intelligence 360 Alert regarding upgrading agents to Java 11 on SAS Communities Library. 07-13-2023 12:25 PM
- Tagged Additional Information on SAS® Customer Intelligence 360 Alert regarding upgrading agents to Java 11 on SAS Communities Library. 07-13-2023 12:25 PM
- Posted Additional Information on SAS® Customer Intelligence 360 Alert regarding upgrading agents to Java 11 on SAS Communities Library. 07-13-2023 12:24 PM
- Posted MATables and Disk Space in SAS® Customer Intelligence 360 on SAS Communities Library. 05-09-2023 07:53 AM
- Posted Re: SAS CI Studio - Custom Detail Tag field value does not populate in Export Definition. on SAS Customer Intelligence. 09-29-2022 07:51 AM
- Got a Like for Re: Customize Banner Title in the User Interface (SAS CI Studio). 01-06-2021 10:57 AM
- Posted Re: Customize Banner Title in the User Interface (SAS CI Studio) on SAS Customer Intelligence. 11-26-2020 10:09 AM
- Posted Re: Menu Create PDF Document - Diagram without visualization on SAS Customer Intelligence. 09-28-2020 07:03 AM
- Posted Re: Menu Create PDF Document - Diagram without visualization on SAS Customer Intelligence. 09-28-2020 05:59 AM
- Posted An issue has been found with the latest MA 6.5 hotfix – Z77021 released on December 17st on SAS Customer Intelligence. 01-10-2020 05:09 AM
- Posted Re: How Import the linked campaign MA on SAS Customer Intelligence. 11-28-2019 07:41 AM
- Got a Like for Re: Can i create diagram without information map ?. 11-19-2019 12:16 PM
- Posted Re: Would need to implement the drop down list for selecting the environment in sas customer intelli on SAS Customer Intelligence. 11-18-2019 12:26 PM
- Posted Re: Can i create diagram without information map ? on SAS Customer Intelligence. 11-18-2019 12:15 PM
- Posted Re: Notification's Tab not exist on Business Context Properties on SAS Customer Intelligence. 11-12-2019 12:34 PM
- Posted Re: Delete all camps from server on SAS Customer Intelligence. 09-23-2019 11:18 AM
- Posted Re: SAS CIS - Setup a Schedule (SO - Win) on SAS Customer Intelligence. 07-12-2019 06:44 AM
- Posted Re: SAS RTDM - Add Channels Utility (Problem) on SAS Customer Intelligence. 05-21-2019 09:49 AM
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My Library Contributions
Subject Likes Author Latest Post 1 1 0 1 0
02-21-2019
10:33 AM
Hi Thiago,
I am really sorry but regarding the sizing you need to involve somebody from our SAS Professional Services/Consulting teams to support you with your implementation activities.
These sizing questions are not something that I can help you with.
Thanks,
Beate
... View more
02-20-2019
06:46 AM
Hello Thiago,
the script files to create the tables, fields and relationships are available at the following location:
<SASHome>\SASFoundation\9.4\cicsvr\sasmisc
Depending which SAS/Access engine you are using to connect to SQL Server, you will need to run one of these scripts:
ci_cdm_ddl_sqlserver_odbc.sas ci_cdm_ddl_sqlserver_oledb.sas ci_cdm_ddl_sqlserver_sqlsvr.sas
To pre-populate some of the tables you also need to run ci_cdm_load_codes.sas.
Regarding the sizing, there is no easy answer because it all depends on the following (to name just a few): - Estimated number of campaigns/year/month - Average number of communications per campaign/year/month - Average number of Treatments - Average number of UDF's per campaign - how many months of history you want to keep into the contact/response/Presented treatment history tables? - how many Business Contexts are you using? - Is this MA only or also RTDM?
etc.
All the necessary steps are documented in the SAS Marketing Automation 6.5 Administration Guide in Chapter 7, "Implementing the Common Data Model", which is available here:
http://support.sas.com/documentation/solutions/ci/6.5/en/PDF/maag.pdf
I hope this helps.
Thanks,
Beate
... View more
08-22-2018
12:02 PM
I am sorry to hear that it is not working for you. Did you verify that the column Name does match EXACTLY (lower/uppercase) the values used in the script where you created the _EXT table?
Did you create a new campaign using the new or modified Treatment? It will not work for existing already published campaigns.
If you still have issues please open a track with SAS Technical Support.
... View more
06-27-2018
07:50 AM
Hi, I am sorry to hear that you have not received any updates from the Support team. Can you please send me the tracking number and I will take a look. Thanks, Beate
... View more
06-27-2018
07:37 AM
Hi, thanks for using the CI SAS Support Community!
We would like to help you directly with this issue. When a problem requires individual investigation and diagnosis, this is best handled by our Technical Support team.
If you haven’t done so already, please raise a Technical Support track, following these Guidelines
Many thanks!
- Beate
Beate Wellhausen
Principal Technical Support Engineer Global Dedicated Customer Intelligence Support Team
Tel: +49 151 406 57 560 ■ Beate.Wellhausen@sas.com www.sas.com
SAS® … THE POWER TO KNOW®
... View more
06-21-2018
05:19 AM
In some cases, especially when analysing performance issues, it might be helpful to trace SQL queries when publishing a campaign to the Common Data Model.
To enable tracing, follow these steps:
1. Add the following options statement to the MarketingAutomation_autoexec_usermods.sas file that resides in
\SAS-configuration-directory\Lev1\Applications\SASCustomerIntelligence:
options sastrace=',,,ds' sastraceloc=saslog nostsuffix sql_ip_trace=(note,source) msglevel=i fullstimer;
2. Restart the SAS Object Spawner.
3. Execute a campaign in SAS Customer Intelligence Studio and the following messages are shown in the SASCustIntelCore6.x and Stored Process Server logs:
MPRINT(MAUPLOAD): ; OLEDB: AUTOCOMMIT turned ON for connection id 7 OLEDB: *-*-*-*-*-*-* COMMIT *-*-*-*-*-*-* on connection 7 OLEDB: AUTOCOMMIT turned OFF for connection id 7 MPRINT(MAUPLOAD): libname dbtmplib OLEDB DIRECT_EXE=DELETE SQL_FUNCTIONS=ALL UTILCONN_TRANSIENT=YES PROPERTIES=("Initial Catalog" = CDM) DATASOURCE=SAS PROMPT=NO PROVIDER=SQLNCLI10 USER=sasdemo PASSWORD=********; NOTE: Libref DBTMPLIB was successfully assigned as follows: Engine: OLEDB Physical Name: SQLNCLI10 MPRINT(MAUPLOAD): option nodbidirectexec; OLEDB: AUTOCOMMIT turned ON for connection id 8 OLEDB: *-*-*-*-*-*-* COMMIT *-*-*-*-*-*-* on connection 8 OLEDB: AUTOCOMMIT turned OFF for connection id 8 OLEDB: AUTOCOMMIT turned ON for connection id 8 OLEDB: *-*-*-*-*-*-* COMMIT *-*-*-*-*-*-* on connection 8 Summary Statistics for OLEDB are: Total SQL execution seconds were: 0.004799 Total seconds used by the OLEDB ACCESS engine were 0.005096 DEBUG: SQL Implicit Passthru stmt has been prepared successfully. SQL_IP_TRACE: The SELECT statement was passed to the DBMS.
The example above demonstrates the message when SAS/Access to OLEDB is used, but this works for all other SAS/Access engines as well.
As you can see, it will show a Summary Statistic about the execution time and that the SQL statement is properly sent to the DBMS.
Please note: Because publishing to the Common Data Model is done by a Stored Process, you will see these messages in both log files.
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09-27-2017
06:50 AM
1 Like
Hi Amarnadh,
the SAS® Customer Intelligence 6.5 Integration Utilities User’s Guide is available here:
http://support.sas.com/documentation/solutions/ci/6.5/en/PDF/ciintutilug.pdf
Have a look at Chapter 3 "Using the Extract Utility (Sasmaextract)", it also contains examples how to extract campaigns.
Kind regards,
Beate
... View more
09-27-2017
05:38 AM
Hi Amarnadh,
I am not aware that we have an interface between SAS CI 6.5 to Dotnet.
You can extract your campaigns to XML files using the Marketing Automation Integration Utilities, but I do not know if Dotnet is able to handle XML files.
Thanks,
Beate
... View more
09-27-2017
04:57 AM
Hello,
I am really sorry but I do not understand your question. Can you please describe in more detail what you are trying to accomplish?
What do you mean with calendar view?
It would also be very helpful if you could let us know what MA version you are using.
kind regards,
Beate
... View more
07-25-2017
11:10 AM
You may want to open a track with Technical Support. Here are all the ways listed how to contact Tech Support: http://support.sas.com/techsup/contact/index.html
... View more
07-19-2017
08:58 AM
Hello, in order to see the stored process you need to add the keyword "MAUser" to the Stored Process. This is described in the SAS Marketing Automation Administration Guide: *** You can modify SAS code to run as a stored process for SAS Marketing Automation. In this method, you can add a few lines of SAS code in order to conform to SAS Stored Process syntax. This modification is identical to the modifications that are made by the New Stored Process wizard. The registered stored process can be used in a new Process node. SAS Customer Intelligence Studio displays all registered stored processes for which the keyword is MAUser. *** I hope this helps, Beate
... View more
02-01-2017
12:17 PM
1 Like
Did you know how Cell Nodes affect query results in SAS Customer Intelligence?
First let me explain some Key Terms:
Subject List: A list of subjects. There is no context associated with this list. All we know is whether or not a given Subject_ID is in the list.
Select and Cell Nodes: A Customer Intelligence Selection Node that represents a Subject List. Nodes downstream from a Cell Node see only the Subject List. They don't know why the Subjects are in that list.
MATable: The Table that Customer Intelligence creates containing the physical Subject List. Represented by a Cell Node in the Campaign.
Example Data:
Diagram Use Case:
Select Node(Type='VISA') ---> AND(meets all) Select Node(Balance>=1000)
Question being asked:
Which Subjects have 'VISA' accounts with a Balance >= 1000.
The result of this query is:
SUBJECT_ID = { 2 } because only SUBJECT_ID 2 has a VISA account with a Balance >= 1000:
Diagram Use Case:
Select Node(Type='VISA') --> Cell --> AND(meets all) Select Node(Balance>=1000)
Question being asked:
Which Subjects that have 'VISA' accounts also have any other account with a Balance > = 1000.
The result table and the Use Case have been highlighted in yellow to show the source of the final result. This case is the same as the previous case, except that there is now a Cell between Select Node(Type='VISA') and the AND node.
The Cell creates a MATable that contains this list of subjects: { 1, 2 } because both SUBJECT_IDs 1 and 2 have VISA accounts.
The AND node then combines this list of SUBJECT_IDs with the criteria Balance>=1000.
The result of the AND query is now:
SUBJECT_IDs = { 1, 2 } because both subjects were in the Cell's List of SUBJECT_IDs and they had an account with a Balance
>= 1000.
Summary:
Dropping Cells into a diagram can change the question that's being asked. When formulating the Natural Language Question that represents the 'AND' result, one must remember that the AND node does not know why SUBJECTs are in the list.
It only knows that the list exists and that the result needs to consider membership in this list as one of its criteria.
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12-20-2016
04:48 AM
Hello,
We would like to help you directly with this issue. When a problem requires individual investigation and diagnosis, this is best handled by our Technical Support team.
If you haven’t done so already, please raise a Technical Support track, following these Guidelines
Many thanks!
Beate
Technical Support ■ Business Solutions
Tel: +49 151 406 57 560 ■ Beate.Wellhausen@sas.com www.sas.com
SAS® … THE POWER TO KNOW®
... View more
10-27-2016
11:55 AM
1 Like
Hello,
regarding your first question, this is already documented in this SAS Note: http://support.sas.com/kb/59/159.html
and a hot fix is planned for this issue.
... View more
09-29-2016
03:35 PM
To extract Metadata for the SAS® Customer Intelligence objects, like for example the export definitions, you can use the SAS® Customer Intelligence 6.x Integration Utilities. These utilities are typically located on your Compute Tier at the following location: <SASHome>\SASMarketingAutomationIntegrationUtilities\6.x
1) In my example I would like to extract the export definition with name “FiServ - Export to SMS” stored in folder “Definitions\Export Definitions”
2) As a first step you need to create a request xml file. In my example the request xml file would look like:
<?xml version="1.0"?>
<MAExtractRequest>
<ExportDefinitionDO detail="All">
<Folder operator="=">
<Name operator="=">Definitions\Export Definitions</Name>
</Folder>
<Name operator="=">FiServ - Export to SMS</Name>
</ExportDefinitionDO>
</MAExtractRequest>
Saved as “export_definitions_extract.xml”.
Note: Requesting an export definition with detail set to "ALL" and removing the tag
<Name operator="=">FiServ - Export to SMS</Name>
will result in one or more complete definitions being extracted.
3) The command line to extract the definition would look like:
<SASHome>\SASMarketingAutomationIntegrationUtilities\6.x
sasmaextract.exe sasdemo password DefaultAuth "Business Context Name" export_definitions_extract.xml out_export_definition.xml
4) The output file “out_export_definition.xml” does contain the tags for <FieldName>:
<FieldName>Individual ID</FieldName>
<FieldName>trackingCode</FieldName>
<FieldName>First Name</FieldName>
<FieldName>Surname</FieldName>
<FieldName>Mobile Number</FieldName>
<FieldName>Age</FieldName>
<FieldName>Gender</FieldName>
<FieldName>Income</FieldName>
<FieldName>Marital Status</FieldName>
<FieldName>Challenger</FieldName>
Which correspond to the data items selected in your export definition:
Note: Modified field names in the “Selected:” Field section are not extracted.
If you need more information have a look at the “SAS® Customer Intelligence 6.x Integration Utilities User’s Guide” located at: http://support.sas.com/documentation/solutions/ci/6.5/en/PDF/ciintutilug.pdf where 6.x should be modified with the version you are using.
... View more
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