You can take a look at the Environment Manager server log for more details on what is failing and how. This message is returned when Environment Manager is unable to call other SAS web applications to confirm the authenticated user is a member of the groups necessary for access to Environment Manager, or that the user is not a member of one of those groups. If your new certificates have been issued by a new Root CA or Issuing CA, note that those certificates must also be added to the SAS trust store. Manage Certificates in the Trusted CA Bundle Using the SAS Deployment Manager https://go.documentation.sas.com/doc/en/pgmsascdc/9.4_3.5/secref/n0n1y5gwevy312n13h5bm4yf6quy.htm
... View more