Hello @Abhishek15  I am sorry for the problems that you have encountered. For issues with specific exam administrations, if pearsonVUE support has not been able to resolve your issue, please reach out to us at certification@sas.com for further assistance.    I found your account in our system and see that Pearson has refunded your payment for your first exam and that you have a second exam scheduled for this afternoon. As you are testing with onVUE remote proctoring, there may be an issue with the local network that is interfering with the lab.  I'll reach out to you directly to discuss further. ... View more