Hi James, Thank you very much for your answer. Now it's much more clear for me what is the extend of each of these rules. What was new for me was your explanation about the "Contact Dttm" field (last day of contact) as I thought the way to interpret "today: -10; -6; -3" was "in the last 10 days and 6 days and 3 days" (before I though the ";" meant "or") I really appreciate the clarification, it made a huge difference!
... View more