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TejaSurapaneni
Lapis Lazuli | Level 10

Dear Admin,

I am trying to upload the screen shots but i am getting followed error.

The image size is to large.

The image size is below 2 MB.

Can any suggest me.....

Image 2.png

Thanks & Regards,

Teja Surapaneni.

4 REPLIES 4
Meredith_SAS
Calcite | Level 5

Hi Teja Surapaneni,

How are you trying to upload the screenshot? Have you tried uploading it by attaching it as a file, for the maximum size is 50.0 MB, which could potentially be a solution.

Thank you,

Meredith Bailey

PeterWijers
Lapis Lazuli | Level 10

I have the same problem with a png of  16 kb.  Must be somthing wrong there.

greetings Peter

AnnaBrown
Community Manager

Hi everyone,

We have been dealing with some SPAM issues, and the ability to attach files and upload images was hindered. It should work now - I'm so sorry for the inconvenience.

Anna


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TejaSurapaneni
Lapis Lazuli | Level 10

Thanks Anna, Now it is working.

Teja Surapaneni

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