We are experiencing numerous reporting server failures of 6-8 times a day requiring us to restart the reporting server. We are having a hard time determining what is causing this failure is. When looking through the logs, I did see this message though:
Error gathering metadata information for custom - Table Metadata may be incomplete - DataQueryException: Unable to access
[80a8b2827d96c3e4] [FAILED_ACCESS_CAS_MANAGEMENT] Failure accessing CAS Management: ()
b3228824-8442-46c8-969e-147acb1cc9bc
UNEXPECTED exception: (contacting another service) Fetching table timestamp
sas-viya
1a1bde6e-7b4c-4a2c-9f5a-dd33e97e265d
March 26, 2019 08:42:51.892 AM
WARN
reportalertseval
service No subscription collection returned for tenant null
We are new with SAS and i am not entirely sure what this error is in reference to. This is causing cascading failures and other errors:
Can anyone please help????
I was able to determine what was causing this cascading failures,. its a java out of memory error. We dont even have that much data in SAS, does anyone know how to resolve or come across something like this:
[f211ed6e49f12a22] Error retrieving data results for DataDefinition dd1877 in Report uri:/reports/reports/25d695e7-cfb4-499b-87c5-74e4860ee1ea - dataLevel=custom - java.lang.NullPointerException
March 26, 2019 09:49:33.617 AM
WARN
report-data
[f211ed6e49f12a22] generic
March 26, 2019 09:49:23.741 AM
WARN
report-data
[63f32b104e8c6857] Error retrieving data results for DataDefinition dd2171 in Report uri:/reports/reports/25d695e7-cfb4-499b-87c5-74e4860ee1ea - dataLevel=interactive - java.lang.OutOfMemoryError: GC overhead limit exceeded
SAS Innovate 2025 is scheduled for May 6-9 in Orlando, FL. Sign up to be first to learn about the agenda and registration!
See how to use one filter for multiple data sources by mapping your data from SAS’ Alexandria McCall.
Find more tutorials on the SAS Users YouTube channel.