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Mahek__Parikh
Fluorite | Level 6 Mahek__Parikh
Fluorite | Level 6

SAS Visual analytics workspace server not starting

Posted 12-21-2018 04:14 PM (631 views)

Hi All

I am getting the below error when i try to Star our SAS LASR distributed environment from the SAS VA administration console. It was working fine in the morning until we restarted the services. Any inputs will be helpful

 

EXCEPTION (SASJob PreCode) . com.sas.svcs.jobexecution.client.TaskExecutionException: com.sas.services.connection.FatalConnectionFactoryException: The launch of server VAApp - Workspace Server for user mahek.parikh@company failed. cause: com.sas.services.connection.FatalConnectionFactoryException: The launch of server VAApp - Workspace Server for user mahek.parikh@citizensbankdev failed.

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1 REPLY 1
alexal
SAS Employee alexal
SAS Employee

Re: SAS Visual analytics workspace server not starting

Posted 12-21-2018 04:39 PM (620 views)  |   In reply to Mahek__Parikh

@Mahek__Parikh,

 

Either the user doesn't have access to Shell on that server or his home directory doesn't exist.

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