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HENu
Calcite | Level 5 HENu
Calcite | Level 5

SAS Visual Analytics front page shows only Theme Designer

Posted 06-02-2017 10:24 AM (1084 views)

Hello,

 

SAS Visual Analytics 7.3 has been working fine for a while now. Today there is only Theme Designer available at the front page. What should be done or what might be the problem? SAS VA is running on Windows 2012 R2. SAS services are running on the server side.

Is there any sites where to find information about general problems and problem solving with VA?

I have made a SAS Tech ticket, but weekend has started already here in Europe and VA should be working on Monday...

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Mickey_SAS
SAS Employee Mickey_SAS
SAS Employee

Re: SAS Visual Analytics front page shows only Theme Designer

Posted 06-02-2017 10:35 AM (1076 views)  |   In reply to HENu

This can occur when the license in metadata has expired.  Check this SAS note, if the license has expired, updating it will resolve this issue.

 

http://support.sas.com/kb/56/056.html

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  • ‎06-02-2017 10:24 AM
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