Hello,
I have tried to install a new software component using DeploymentWizard. However the installation not finish, and my old software, VisualAnalytics, stopped to work. My accounts stopped working, and everything else. I have made a manual backup of sas_install and sas_config folders. Is possible to made everything back to normal? How can I do this?
Well the good news is that a single server non-distributed installation is easier to restore, the bad news is it will still be tricky to fix.
I'd suggest you open a track with SAS Tech Support. They are in the best position to diagnose how "broken" VA is and whether it is possible to fix it. Looks like you will need to restore your SAS metadata as well as your configurations.
You haven't provided enough information for us to give you appropriate advice. Is this a single or multi server installation? Is VA distributed or non-distributed? Is your OS Linux or Windows?
Best practice for restoring VA servers would be to do a complete server restore. Is this possible in your case?
Well the good news is that a single server non-distributed installation is easier to restore, the bad news is it will still be tricky to fix.
I'd suggest you open a track with SAS Tech Support. They are in the best position to diagnose how "broken" VA is and whether it is possible to fix it. Looks like you will need to restore your SAS metadata as well as your configurations.
Good to hear.
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