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Taila
Calcite | Level 5

lasr table tab on menubar not working and right pane of SAS VA Manage Environment is blank,can anyone help me on this 

4 REPLIES 4
LinusH
Tourmaline | Level 20

Please, more information needed.

Has this worked before?

What happens when someone else is trying the same?

VA & browser versions...

Who is the SAS admin?

Data never sleeps
Taila
Calcite | Level 5

Hello LinusH thanks for the reply please see below my answers regarding your questions;

 

Yes, it worked before

When my colleage tried to log in using my laptop he/she experience the same problem...but when i log in to my colleage's laptop i dont have this problem.

Am using Windows 8 and VA 7.3

Am not the SAS Admin only my Manager

LinusH
Tourmaline | Level 20

So it seems something has changed on your laptaop, and you need to figure out what.

In a trouble shooting campaign like this, assistance from SAS tech support, as well as your PC support team.

Data never sleeps
Taila
Calcite | Level 5

I managed to find solutions for the above indicated  problem by both clearing browser cache on Internet Explorer or using different browser such chrome instead of Internet Explorer.

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