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Sanjeev
Fluorite | Level 6

Hi,

When trying to share a report via Email in Visual Analytics, I get the following error:

E-mail could not be sent because: E-mail service error.

I suspect it's because the SMTP server information has not been set.

Where would one find this setting?

2 REPLIES 2
gregraka
SAS Employee

Sanjeev,

I'm fairly sure that this email functionality is configured in the SAS Workspace Server.

The details for this can be found in the SAS Intelligence Platform: Application Server Administration Guide, located here:

http://support.sas.com/documentation/cdl/en/biasag/63854/HTML/default/viewer.htm#n11006intelplatform...

Let us know how it goes!

Good luck,

Greg

Madelyn_SAS
SAS Super FREQ

I would suggest reviewing the "SMTP Mail Server" section of the SAS 9.4 Intelligence Platform: Middle-Tier Administration Guide:

http://support.sas.com/documentation/cdl/en/bimtag/66823/PDF/default/bimtag.pdf

Also, for Visual Analytics, add an email address to the metadata identity for the person sending the email.

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