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Calcite | Level 5

Calcite | Level 5

Unable to start SAS Studio

Posted 05-02-2016 04:47 AM (2350 views)

I am unable to start SAS Studio as it is displaying that the service is temporarily unavailable. Please help me to solve this prob.

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Accepted Solutions

SAS Employee

SAS Employee

Re: Unable to start SAS Studio

Posted 05-03-2016 05:59 PM (2855 views) | In reply to Reeza

An update is available to fix this issue. Please see https://communities.sas.com/t5/SAS-Analytics-U/Service-Temporarily-Unavailable-Error-503-an-update-f... for the details.

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3 REPLIES 3

Super User

Super User

Re: Unable to start SAS Studio

Posted 05-02-2016 05:57 AM (2337 views) | In reply to PDSRINIVAS

I usually get this message from SAS web applications when the application server (jboss) is still in the process of starting up.

If the problem persists, look at the application server logs if something prevents it from properly finishing the startup.

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Super User

Super User

Re: Unable to start SAS Studio

Posted 05-02-2016 06:02 AM (2334 views) | In reply to PDSRINIVAS

Make sure the VM is running. Restart if necessary.

See trouble shooting tips here http://support.sas.com/software/products/university-edition/faq/main.htm

SAS Employee

SAS Employee

Re: Unable to start SAS Studio

Posted 05-03-2016 05:59 PM (2856 views) | In reply to Reeza

An update is available to fix this issue. Please see https://communities.sas.com/t5/SAS-Analytics-U/Service-Temporarily-Unavailable-Error-503-an-update-f... for the details.