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strata
Calcite | Level 5

Hi,

 

Following the registration completed in SAS Ondemand Academics, I get this following error when getting in. 

 

SAS ERROR.PNG

 

 

Can you please let me know the steps to troubleshoot this.

 

 

Thanks,

 

2 REPLIES 2
wolala03
Calcite | Level 5
I have the exact same problem!!
BrianGaines
SAS Employee

Which browser are you using?  There is a known issue with SAS Studio and the latest version of Chrome (v67), see https://communities.sas.com/t5/SAS-Studio/SAS-Studio-Status-check-stuck-in-Initializing-after-click-... and https://communities.sas.com/t5/SAS-Studio/SAS-Studio-Status-check-stuck-in-Initializing-after-click-... the problem you are experiencing may be due to that. 

 

I just tried to log into SAS OnDemand for Academics with an old version of Chrome as well as Firefox and did not have any issues accessing SAS Studio.  However, if you are still experiencing problems, please post back.  

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