Service Temporarily Unavailable

[yuanbaobei]

Hello, my first time to install and use SAS University Edition, but encountered the following message at the last step:

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

---

Apache PivotalWebServer Server at localhost Port 10080 

Is someone else experience the same situation now? Or any past experiences? What does this really mean? How to fix it? Thanks!

[BeverlyBrown · Accepted solution]

Hi @yuanbaobei, I'm sorry you're having such difficulty on your first experience with SAS University Edition. It's our problem, nothing you did! It is a known issue that we are working hard to resolve as quickly as possible. This post, Service Temporarily Unavailable - an update from SAS, applies in your case. Watch this forum for an update.

[AmyP_sas]

An update is available to fix this issue.  Please see https://communities.sas.com/t5/SAS-Analytics-U/Service-Temporarily-Unavailable-Error-503-an-update-f... for the details.

[Muwanguzi]

looks like someone says this was solved. not on my end, maybe am doing something wrong, but the update didnt work i still get the error, please let me know what yu did

[BeverlyBrown]

Hi @Muwanguzi, I'm sorry you're still having trouble! We're still working on a solution. Meanwhile, there are some options you can try in this post SAS University Edition Error Messages – 5/4/16 Update from SAS. Post back here if one of those worked for you.

[kwokzon]

I had the same problem. Tried everything outlined in the SAS forums. The update was never succesful even after many many trials.

In the end, what worked for we was to use VMware instead of Oracle VM VirtualBox.

Here is the SAS Quick Guide for it.

Hope that helps any of you! Enjoy!

[BeverlyBrown]

Hi @kwokzon, thanks for sharing what worked for you! @Muwanguzi, were you able to get back on track?

[UREEMJAMES]

I'm having the same problem as my peer did.

[UREEMJAMES]

Problem in downloading SAS U

SAS STORE UNAVAILABLE

We're temporarily down for some scheduled updates. Sorry about that – please check back later.

[RandyMullis]

Hi, @UREEMJAMES. If you have another browser on your system, please try with that one. I think perhaps your browser has cached a "service unavailable" page. You can also trying clearing out your browser cache to see if that gives you a different response.

I'm not aware of any service disruptions with the store at this time. Please do let me know if you're successful.

Thanks,

Randy

[BeverlyBrown]

Thanks for helping out, @RandyMullis. Hi @UREEMJAMES, let us know what happens. Next time you have a problem, start a new topic on the Analytics U Community: https://communities.sas.com/t5/SAS-Analytics-U/bd-p/sas_analytics_u That way, you'll get an answer faster! Thanks for learning SAS.

[neerajk]

I am getting that SAS suniversity edition is down temporarily message since yesterday night! Is it just something in my settings or is the SAS studio university edition down?

[neerajk]

I am getting that SAS suniversity edition is down temporarily message since yesterday night! Is it just something in my settings or is the SAS studio university edition down?

[neerajk]

Thx. I could get into the SAS university edition SAS studi. Thx SAS, as usual your responsiveness is amazing to your userbase

[RandyMullis]

Hi, @neerajk. I'm sorry for your inconvenience and glad that you were able to get SAS University Edition downloaded. The problem was due to a very specific misconfiguration which we were able to determine and correct.

Thank you for using and learning SAS software!

Randy