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OKst8_Emp
Fluorite | Level 6

I just saw a post by Beveryly Brown suggesting to clear the cache before running SAS Studio.

Vaya_Con_Dios
Obsidian | Level 7

Clearing the cache doesn't help, using another browser (e.g. Internet Explorer) however does. It's all related to the latest Chrome release version 67.

Jlochoa
Obsidian | Level 7

Just started yesterday with SAS Studio log-in issue using Chrome version 67. SAS 9.4M4 Linux servers environment. Will open track with SAS Tecg Support.

Vaya_Con_Dios
Obsidian | Level 7

No need to open a new track record, it's already noted as Problem Note 62389.

See http://support.sas.com/kb/62/389.html.

BunnyBoss
Calcite | Level 5

I have same problem too with university edition and chrome v67..Just tried the firefox..and its working just fine......Thank you

Sticky
Fluorite | Level 6

Had the same problem in Firefox but not Chrome for both UE and local install. Turns out it was the adblocker.

R

 

Vaya_Con_Dios
Obsidian | Level 7

Your experience is different than others (and myself) have. I'm also using an adblocker (Adblock Plus) installed in both IE and Chrome. In Chrome it's disabled for localhost, but SAS runs fine in IE (with an active adblocker) and not in Chrome (adblocker disabled).

Are you sure you're using Chrome version 67? Maybe still a previous version installed?

ms1985
Calcite | Level 5
Hello,

An update: I managed to use safari to get things running. Thanks to
everyone for trying to help!
Sticky
Fluorite | Level 6

You are correct the version of chrome was older. After update it failed to start even after installing the hotfix for the local install.

R

AmyP_sas
SAS Employee

I've been posting updates to another thread on the Studio board & just realized this one is getting way more hits, so adding the info here for anyone who is just now running into the problem with Studio not initializing on Chrome.   The summary is that we are rolling out fixes to Studio to handle the changes in Chrome.  If you are using Studio with the SAS University Edition, <new edit 25JUN2018)> just go to your Info Center and press the update button to get this fix (or download a new copy).  If you are using Studio with a regular SAS license, here are the hot fixes currently available:

You can access hot fixes for SAS Studio 3.71 at:
http://ftp.sas.com/techsup/download/hotfix/HF2/C2L.html#62389

 

Studio 3.7 at:

http://ftp.sas.com/techsup/download/hotfix/HF2/C7W.html#C7W001 

 

SAS Studio 3.6: at:

http://ftp.sas.com/techsup/download/hotfix/HF2/A4R.html#62389

 

SAS Studio 3.5 at:

 http://ftp.sas.com/techsup/download/hotfix/HF2/Y75.html#Y75005 

 

SAS Studio 3.4 at:

http://ftp.sas.com/techsup/download/hotfix/HF2/W62.html#W62006 

 

I'll keep this post updated as things progress.  Thanks for your patience & sorry for the trouble!

Vaya_Con_Dios
Obsidian | Level 7
Thanks for the update Amy.
I'm using the University Edition but every Windows machine also has IE installed, so no big deal. You only need to be aware of this flaw.
LaurenceLetarte
Fluorite | Level 6

Thank you for the answer.  I'll continue using firefox while waiting for the update.

art297
Opal | Level 21

@LaurenceLetarte: The latest UE update appears to have corrected the problem regarding newer versions of Chrome.

 

Art, CEO, AnalystFinder.com

 

AmyP_sas
SAS Employee

We have pushed a new release of SAS University Edition to apply the fix for Chrome.  You can either go to your Info Center and click the update button or you can download a new copy.  

Vaya_Con_Dios
Obsidian | Level 7

Just a confirmation: installed the update for UE and SAS runs smoothly again under Chrome.

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